AT&T Call Management System Guide de l'utilisateur télécharger pdf (Page 161)

Quick Reference Guide to Dynamic Reconfiguration

This guide shows what screens to select if you want to activate a different

configuration or make changes to the active configuration. While call

management is running, you can do the following:

• Reconfigure agent splits

• Change Answer Delay or Force Delay

• Reconfigure call flow

• Use the Configuration List screen to save your changes or to activate a

different configuration

For detailed descriptions of these procedures, see “Dynamic Reconfiguration",

earlier in this section.

You can make changes in an active CMS configuration from the Configuration

screen. You can access this screen from:

• The Initialization screen, from which you start call management

• Any of the status screens

The screens and function keys used for dynamic reconfiguration are

illustrated in the following diagram.

After you make a change, press

[F7]

(labeled “ Config Screen”) to return to

the Configuration screen. Continue with dynamic reconfiguration or press

the appropriate function key to access one of the status screens.

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Dynamic Reconfiguration

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AT&T Call Management System Guide de l'utilisateur Page 161