AT&T CentreVu CMS Administration Guide de l'utilisateur télécharger pdf (Page 39)

Main Menu 2-5

Getting Started with Explorer

Window Elements 1

The CentreVu Explorer window is divided into the following frames:

Element Selection Frame—This frame contains the ECHI elements that are used to

formulate queries. The ECHI elements are divided into two logical groups:

Agent Info—Contains elements related to agent-based information.

Call Info—Contains elements related to call-based information.

The element selection is made by clicking the box next to each element. Check

marks appear at those elements selected for the current query. See “Appendix A,

Element Selection Frame

Search Criteria Frame

Query Results Frame

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AT&T CentreVu CMS Administration Guide de l'utilisateur Page 39