AT&T MERLIN II Attendant Guide de l'utilisateur télécharger pdf (Page 44)

TESTING EXTENSION

Use this procedure if the customer allows callers to enter

NUMBERS

individual extension numbers:

Dial a valid extension number.

NOTE:

If the system includes various numbers of

extension digits (e.g., 2-

and

3-digit

extensions), dial a valid extension number for

each extension length. If supervised transfer

is selected, there will be a delay of up to two

seconds (or the current

“Dialing Delay”

setting) before you are connected to the

extension numbers of the shorter length.

2 Make sure the call is directed to the proper extension.

Dial an invalid extension number.

Make sure the call is directed to the receptionist.

3-2 Testing

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AT&T MERLIN II Attendant Guide de l'utilisateur Page 44