User’s manual AT&T SB67108 DECT 6.0 expansion handset for use with AT&T model SB67118
4Getting startedIMPORTANT INFORMATIONUse only the power adapter supplied with this product. To order a adapter supplied with this product. To order a
94IndexScreen display messages, 67Screen icons, 19Search by name, 48Speakerphone, 25Speed dial, 18TTechnical specifications, 79 Telephone operatin
95Remote access wallet cardUse the wallet card below to help you remember commands to control your answering system from any touch tone telephone.Fold
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5Getting startedHandset battery installation and chargingInstall the battery as shown on the next page. Once you have installed the battery, the scree
6Getting startedPlug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the
7Getting startedIMPORTANT INFORMATIONUse only the supplied rechargeable battery or replacement battery (model 27910). To order, visit our website at w
8Getting startedAdd and register handsetsThe handset provided with your SB67118 is pre-registered as Handset 1. Additional handsets are assigned nu
9Getting startedAdd and register handsets NOTES: If the registration is not successful, the screen shows Press MENU on BS, sel Registration &
10Getting startedDeregister all handsets You may need to deregister your handsets if you already have ten registered handsets and need to replace a ha
11Getting startedDeregister all handsets NOTES:If the deregistration process is not successful, you might need to reset the system and try again. To r
12Getting startedBelt clip and optional headsetInstall belt clip as shown below if desired.Snap the belt clip into notches on both sides of the handse
13Getting startedHandset setupMenu settingsYou can use the menus to change the handset settings.Press MENU/ENTER when in idle mode (when the phone is
Getting startedCongratulationson your purchase of this AT&T product. Before using this AT&T product, please read the Important safety informat
14Getting startedHandset setupRinger toneYou can choose one of seven ringer tones for incoming calls. YouYou can choose different ringer tones for dif
15Getting startedHandset setupKey toneYou can turn the key tone on and off. The handset is factory programmed to beep with each key press. If you turn
16Getting startedHandset setupLine selectionYou can select the default telephone line to be used when you make outgoing calls. This handset comes fact
17Getting startedHandset setup5. PressPress MENU/ENTER to save the setting and return to the previous menu. There is a confirmation tone. To exit with
18Handset operationHandset setupSpeed dialThe handset has ten speed dial locations where you can store the phone numbers you wish to dial using two ke
19Getting startedHandset setupScreen icons, indicator tones and lightsIndicator tonesOn when line 1, line 2, line 3, or line 4 is in use. Flashes when
20Getting startedMailbox setupHandset mailbox overviewEach handset has its own mailbox which is different from the generalmailbox which is different f
21Getting startedMailbox setupWhen the handset is idle, press MENU/ENTER.Press DIR or CID to scroll to Mailbox setup.3. Press MENU/ENTER twice to se
22Getting startedMailbox setupWhen the handset is idle, press MENU/ENTER.2. Press DIR or CID to scroll to Mailbox setup. Press MENU/ENTER.3. Press
23Getting startedMailbox setup3. Press PHONE/FLASH or SPKR. The ringing of the designated phone confirms that the setup of the Alert number is corr
User’s manual AT&T SB67108 DECT 6.0 expansion handset for use with AT&T model SB67118User's manualParts checklistBelt clip for cordless h
24Getting startedMailbox setup4. Press the Stop softkey when finished. The recorded announcement plays.5. Press the OK softkey to use the new recorded
25Handset basic operationMaking a callTo make a call:Press PHONE/FLASH or SPKR.-OR- To override automatic line selection, press the L 1-L
26Handset operationHandset basic operation2. Press PHONE/FLASH or SPKR.-OR- To override automatic line selection, press the L 1-L 4 key for the d
27Handset operationHandset basic operationTemporary ringer silencingPress OFF/CLEAR or MUTE while the handset is ringing to silence the ringer tempo
28Handset operationHandset basic operationLast number redialingThe last 10 phone numbers dialed (up to 32 digits) are stored in handset memory. To vie
29Handset operationOptions while on callsVolume controlWhile on a call, press VOLUME to increase or decrease the listening volume.NOTES:Handset an
30Handset operationOptions while on callsTo cancel call privacy:During the call, press MENU/ENTER twice to select Privacy OFF. Other extensions can no
31Handset operationOptions while on callsWhile recording a call:The other party hears a short beep when the recording begins and once each minute duri
32Handset operationOptions while on callsHoldUse this feature to hold one line while accessing another, or as part of the conference and call transfer
33Handset operationOptions while on callsJoin a call in progressYou can join in an ongoing call on any line that does not have call privacy set (see p
User’s manual AT&T SB67108 DECT 6.0 expansion handset for use with AT&T model SB67118Table of contentsGetting startedQuick reference guide ..
34Handset operationOptions while on callsThree-way conference callsYou can set up a three-party call by using two lines at the same time. You can also
35Handset operationOptions while on callsTo drop an intercom call:Press the L 1-L 4 key to activate the external call and the intercom call drops auto
36Handset operationCOVMCOVM (central office voicemail)If you subscribe to voicemail service with your telephone service provider, and you want the han
37Handset operationIntercomAt any given time, you can use the intercom feature for conversations between handsets or a handset and the telephone base.
38Handset operationIntercom4. When you choose All in the menu, all the handsets and base ring. The intercom call is established with the first one wh
39Handset operationCall transfer using intercom Press the desired extension number, * (star) for the base, or # (pound) for all. The outside call is
40Handset operationPush to talk (PTT) intercomYou can directly broadcast messages to the speakerphone of any extension. The extension you called can r
41Handset operationPush to talk (PTT) intercomPTT call to all handsets and baseWhen the handset is idle, Press and hold PTT on the side of your hand
42Handset operationPush to talk (PTT) intercom Respond with a new PTT call. Wait for the end of the three-second PTT wait state (the screen changes
43About the directoryUse the directory to store names and phone numbers. Directory entries are not shared with the telephone base or other extensions.
Volume control ...29Call waiting ...29Call privacy ...29Re
44DirectoryCreate directory entriesCreate and store a directory entry Use the following steps to store a name and number in the directory.When the ha
45DirectoryCreate directory entries– Press or to move the cursor to the left or right. – Press OFF/CLEAR to backspace and delete
46DirectoryCreate directory entriesStore a flash in a directory numberUse this feature to store the flash needed to access certain custom-calling serv
47DirectoryReview directoryReview directory entries1. When the handset is idle,When the handset is idle, Press MENU/ENTER twice to select Directory.
48DirectorySearch directorySearch by nameFollow the steps below to search for directory entries on the handset. When the handset is idle, press MENU/E
49DirectoryDial, delete or edit entriesYou can dial, delete or edit a directory entry (name and number) when it is shown on the handset screen. See Re
50About caller ID (call log)This telephone supports caller ID services offered by most telephone service providers. Depending on your service subscrip
51Caller IDCaller ID historyHow caller ID history (call log) worksThe handset stores caller ID information for the last 50 incoming calls. Entries are
52Caller IDCaller ID historyNOTES: Caller ID information might not be available for every incoming call. The callers might intentionally block their n
53Caller IDCaller ID operationMemory matchIf the incoming telephone number is an exact match with a telephone number in your directory, the name that
Setting your system to automatically answer calls ... 59Record announcement ...59Answering system capacity ...59Voice prompts ...
54Caller IDCaller ID operationReview caller ID historyWhen the handset is idle, press CID or the CID softkey. -OR- When the handset is idle, pres
55Caller IDCaller ID operationDial a call log entryWhen in the call log, press DIR or CID to browse to the entry browse to the entry you wish to dia
56Caller IDCaller ID operationSave a call log entry to the directoryWhen in the call log, press DIR or CID to browse the entry you wish to save.Pres
57Caller IDReasons for missing caller ID informationThere are also occasions when other information or no information shows for various reasons:On-scr
58Handset voicemail box (answering system)Each handset has a private voicemail box that is different from the general mailbox on the base. The voicema
59Answering systemanswering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.Setti
60Answering systemSetting your system to automatically answer callsNOTE: You cannot record an announcement when the telephone system is out of space.
61Answering systemMessage playbackFrom a handset, you can play the messages for that handset mailbox and the general mailbox. If you have new messages
62Answering systemMessage playbackOptions during playbackWhen a message is playing, you can adjust the playback volume, skip, repeat, or delete the me
63Answering systemMessage playback3. Press DIR or CID to scroll to Delete all old. Press MENU/ENTER.4. The screen displays Delete all old
1Quick reference guide SPKRPress to turn on the handset speakerphone (page 25). Press again to turn off. SoftkeysPress to select an item displayed abo
64Answering systemRecording and delivering memosMemos are messages you record at a handset. You can save, play back, and delete them like incoming mes
65Answering systemRemote accessYou can access your handset answering system remotely by dialing your telephone number from any touch-tone telephone. T
66Answering systemRemote access7Press to transfer the current message (during playback):Press the handset number (1-9) or star (*) for the base, then
67Appendix Handset display screen messagesBusyFailed intercom or conference call (there are already two handsets being used).CallX:Handset XAnother sy
68Appendix Handset display screen messages-PRIVThe call is in privacy mode.PrivacyA handset tried to join in a call in which call privacy is activated
69Appendix MaintenanceTaking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so you must treat it with care.Avo
70Appendix Important safety informationThis symbol is to alert you to important operating or servicing instructions that may appear in this user’s man
71Appendix Important safety informationEspecially about cordless telephonesPrivacy: The same features that make a cordless telephone convenient create
72Appendix Important safety informationPacemaker patientsShould keep wireless telephones at least six inches from the pacemaker.Should NOT place wirel
73Appendix FCC part 68 and ACTAThis equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Cou
2Getting startedQuick reference guideVOLUME During a call, press to adjust the listening volume (page 29).During message playback, press to adjust
74Appendix FCC part 68 and ACTAIndustry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference
75Appendix FCC part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Feder
76Appendix Limited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this produc
77Appendix Limited warrantyPRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna
78Appendix Limited warranty7. Other limitationsThis warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T
79Appendix Technical specificationsOperation Operating time*Talk time (cordless handset) Up to five hoursTalk time (cordless handset speakerphone) Up
80Appendix TroubleshootingIf you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at
81Appendix TroubleshootingI cannot get a dial tone.First try all the suggestions above.Move the cordless handset closer to the telephone base. You mig
82Appendix TroubleshootingMy cordless handset isn’t performing normally.Make sure you plug the power cord securely into the telephone base. Plug the p
83Appendix TroubleshootingThe batteries do not hold a charge.If the cordless handset is in the charger and the charge light is not on, refer to The ch
3Getting startedInstallationIf you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must inst
84Appendix TroubleshootingOther electronic products can cause interference to your cordless phone. Try installing your phone as far away from the foll
85Appendix I hear other calls while using my phone.Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you st
86Appendix TroubleshootingThe cordless handset may be too far from the telephone base.Charge the battery in the cordless handset for at least 16 hours
87Appendix TroubleshootingMy calls cut in and out while I’m using my cordless handset.Other electronic products can cause interference with your cordl
88Appendix TroubleshootingThe charge light is off.Make sure you plug the power and line cords in correctly and securely.Unplug the electrical power. W
89Appendix The answering system is recording incomplete messages.If a caller leaves a very long message, part of it may be lost when the system discon
90Appendix TroubleshootingSystem does not record messages.• Make sure the auto attendant is on. Please refer to the Turn the auto attendant on secti
91Appendix TroubleshootingOutgoing announcement is not clear.• When you record your announcement, make sure you speak in a normal tone of voice, abou
92IndexAAC adapter, 4Access code, 20, 65Adding new handsets, 8Alert tones, 19Announcement, 23 Answering calls, 26Answering system, 58-66Auto off,
93IndexIIncoming caller ID history, 54Incoming calls, answering, 26Indicator lights, 19Indicator tone, 19Installation, 3Intercom, 37JJoin a call
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