AT&T MLX-10 Manuel d'utilisateur

AT&TMERLIN LEGEND™Communications SystemMLX-10™ Non-DisplayTelephone User's Guide

Never push objects of any kind into the telephone throughopenings or slots. Never spill liquid of any kind on thetelephone.Do not use the telepho

FeaturesTo Make Announced Transfers1.2.3.4.Press Transfer.Call is put on hold automatically.Press an SA or outside line button to make an outside tran

FeaturesNotes: Your phone automatically selects an SA Voice orSA Ring or an ICOM Voice or ICOM Ring button. Youdo not need to press an ICOM or SA b

FeaturesTo Use One-Touch Transfer with AutomaticCompletionPress programmed Auto Dial button.Call is transferred automatically.Note: One-Touch Transfer

FeaturesTo Use One-Touch Transfer with ManualCompletion for Unannounced Calls1. Press programmed Auto Dial button.Call is put on hold, and co-worker’s

FeaturesTo Program a Camp-On Button1. Label button to be programmed as Camp-On.2. Press Feature and dial 00.3. Press button you labeled Camp-On.4. Dia

FeaturesIf you are busy on another call and receive a transferred callvia Camp-On, you hear a tone indicating that you have a callwaiting. You use the

FeaturesTo Answer Unannounced Transferred Calls1.2.If red light is not on next to ICOM or SA button with call, pressthat button.Lift handset or press

FeaturesVoice AnnounceTo prevent interruptions from voice-announced calls andspeakerphone paging, you can turn off your phone’s ability toreceive all

Programming SpecialCharactersWhen you program Auto Dial buttons or PersonaI Speed Dialcodes, you are storing a sequence of numbers to be dialedautomat

Programming Special CharactersAsk your system manager which special characters areneeded and when to use them. Also, see Auto Dial andPersonal Speed D

About This BookThis book gives you the information you need to use yournon-display telephone. If you have questions about this bookor need additional

Programming Special CharactersPress...Means...DescriptionHoldPauseInserts a brief pause (1.5 seconds) inthe dialing sequence to wait for aresponse, su

Programming Special CharactersExample of Using SpecialCharactersWhen you program a Personal Speed Dial number thatincludes a long-distance access code

Feature CodesWhen you haven’t programmed a line button for a feature, usethe feature code to activate the feature. To use a feature code,press the Fea

Feature CodesFeatureCodeAccount Code EntryCallback—SelectiveCall Waitingpick up†Camp-OnFollow Me†ForwardinsideoutsideForward/Follow Mecancel from all

Feature CodesFeatureCodePickup889 + extension9 + line numbergroup pickupinsideoutsidePrivacyoff❋ 31on31Recall775Reminder Servicecancel reminder❋ 81set

Programming CodesProgramming codes are used to program a feature onto abutton for one-touch feature use or to set up how your phoneworks. You can use

Programming CodesFeatureCodeCallbackautomatic callback off‡automatic callback on‡selective callbackCall Waitingoff‡on‡Camp-OnCoveragegroup†inside and

Programming CodesFeatureCodeMessagingleave message❋ 25turn Message light off❋ 54posted message†❋ 751Paginggroup❋ 22 + group ext.Park❋ 86❋ 32 + ring(s)

Programming CodesFeatureCodeRinging OptionsAbbreviated off‡Abbreviated on‡delayed all Iines‡delayed one Iine‡immediate all lines‡immediate one lineno

Index/GlossaryAAbbreviated RingThe standard setting that rings your phone once when you are on acall. 5-45, 5-47account codeA code used by your compan

About This BookConventions UsedThe following typographic conventions are used in this book: Buttons that you program (“hand-labeled” buttons) aresho

Index/GlossaryCCallbackA feature that automatically redials your call as soon as a busyextension or busy line is free. 5-6Selective Callback—Callback

Index/GlossaryDdedicated feature buttonsThe imprinted feature buttons on your phone, for example, Transferand Hold. 1-2, 1-3, 1-4, 1-5desk standAn adj

Index/GlossaryFfax machineEquipment that can be connected to a phone to produce an exactlikeness of a document and send it instantaneously to similare

Index/GlossaryGGroup CoverageSee Coverage.Group PagingSee Paging.Group PickupSee PickupHhandsetThe hand-held part of the phone that you pick up, talk

Index/GlossaryIICOM (Intercom) buttonsThree buttons you use to make inside calls. 1-9, 1-10ICOM Ring—to make or receive inside ringing calls. 1-9ICOM

Index/Glossaryline buttonsThe rows of buttons above and/or to the right of your dialpad, whichyou or your company can program with lines or features.

Index/GlossaryNNotifyA Signaling feature you use to notify a co-worker by turning on a lighton his or her phone. 5-49, 5-51Notify Receive buttonA prog

Index/GlossaryPPage All buttonSee Paging.PagingA feature you use to broadcast announcements through yourco-workers’ speakerphones or over a loudspeake

Index/GlossaryPool buttonA line button you use to make and receive outside calls on phoneswith SA (System Access) buttons. Only SA button phones have

Index/GlossaryReminder Set buttonA button you press to set reminder times. 5-44Ringing OptionsA feature you use to control whether or not your phone w

About This BookHow to Comment on ThisBookWe welcome your feedback on this book. Please use thefeedback form on the next page. If the form is missing,

Index/GlossarySignalingA feature you use to send a private signal (a beep) to a co-worker’sphone. 5-49Speaker buttonA button you press to activate the

Index/GlossarySystem Speed DialA feature you use to dial 3-digit codes programmed by yourcompany instead of complete phone numbers or long-distancecom

Index/GlossaryVVoice AnnounceA feature you use to allow your phone to receive voiceannouncements or to prevent your phone from receiving voiceannounce

Your MLX-10 TelephoneYour MLX-10™ telephone is part phone, part intercom, andpart computer. It has touch-tone dialing, a speakerphone, andprogramming

Your MLX-10 TelephoneMLX-10 ModelHandsetButton Labeling(10)Line ButtonsMessage LightDialpadVolume ControlDedicated Feature Buttons (8)User Cards and T

Your MLX-10 TelephoneButton labeling cardA card you can label with the lineor feature assigned to each linebuttonDedicated feature buttonsThe 8 imprin

Your MLX-10 TelephoneDedicated Feature ButtonsEight imprinted (dedicated) feature buttons, are located in thelower left corner of the phone. These but

Your MLX-10 TelephoneSpeaker Press to turn on the speakerphone so you canmake or answer a call without using the handset. Press Speaker before dia

Your MLX-10 TelephoneLine ButtonsThere are ten line buttons—two columns of five each—in thecenter of the phone. Use these buttons to make and receivei

Copyright © 1991 AT&TAll Rights ReservedPrinted in U.S.A.AT&T 555-610-123Issue 1August 1991NoticeEvery effort was made to ensure that the info

Your MLX-10 TelephonePhones with SA ButtonsSA Ring. Use this button to make and receive both insideand outside calls. To call an inside number, dial o

Your MLX-10 TelephoneSA Originate Only. Use this button only to make calls; callsdo not come in on this button. To make an outside call, enter adial-o

Your MLX-10 TelephonePhones with ICOM ButtonsICOM Ring. Use this button to make inside ringing calls andto receive both inside ringing and voice-annou

Your MLX-10 TelephoneICOM Originate Only. Use this button to make inside calls;calls do not come in on this button. This button is set up byyour compa

Your MLX-10 TelephoneLine Button LightsEach line button has two lights next to it, a red one and agreen one, showing whether the line is available, in

Your MLX-10 TelephoneCaring for Your PhoneFirst unplug the phone from the wall jack, then use a soft clothlightly dampened with water or a mild soap s

Your MLX-10 TelephoneAdjusting the Desk StandThe angle of a desktop phone can be adjusted. Put the phoneface down on a flat surface, remove the cord f

Your MLX-10 TelephoneThe diagram on the bottom of the user card tray also tells youhow to adjust the stand.1-14 Adjusting the Desk Stand

Making and AnsweringCallsHow you make outside calls depends on the line buttons onyour phone. Instructions for making outside calls on phoneswith SA b

Making and Answering CallsMaking Outside Calls onPhones with SA ButtonsUse any SA button, or any line button labeled with a phonenumber, Pool, or the

RingsOne long _______________________ Inside callOne long and one short ___________ Outside callOne long and two short ____________ Transfer or return

Making and Answering CallsMaking Outside Calls onPhones with ICOM ButtonsYou can use any line button labeled with a phone number orthe name of a speci

Making and Answering CallsMaking Inside CallsInside calls are either voice-announced or ringing.When you make a voice-announced call, your co-worker’s

Making and Answering CallsTo Make Inside Ringing Calls1. If the red light next to the ICOM Ring or SA Ring button is not on,press the button,The red l

Making and Answering CallsAnswering CallsYour phone alerts you to an incoming call in several ways. Thephone can ring or you can receive a voice-annou

Making and Answering CallsTo Identify Ringing Calls(Distinctive Rings)Your phone uses four distinctive ringing patterns to help youidentify different

Making and Answering CallsTo Answer Ringing CallsIf You Are Not On the Phone:1. A flashing green light next to a line button indicates a call isringin

Making and Answering CallsTonesWhen making a call or using a feature, you may hear a tone.Each tone has its own meaning.ToneMeaningDial tone (steady t

Using and ProgrammingFeaturesYou can use most of your phone’s features either by pressingprogrammed line buttons or by dialing feature codes,depending

Using and Programming Features whether the feature needs a programmed line button.Some features, such as Do Not Disturb, cannot be usedwith featur

Using and Programming Features whether the feature can be used only by dialing afeature code. Some features are meant to be used bydialing a 1-,

Feature UseProgrammed Button1. Program a line button for eachCodefeature (Appendix C)2. Press programmed buttonFeature Code1. Press Feature2.

Using and Programming FeaturesUsing FeaturesThere are two ways to use your phone’s features: Press a programmed button. When you haveprogrammed

Using and Programming FeaturesProgramming FeaturesYour company may have already labeled and programmedfeatures onto line buttons. You can program any

Using and Programming FeaturesWhile you are programming, the phone rings to alert you thatyou cannot make or receive calls until the ringing stops. To

Feature FinderThe Feature Finder on the next few pages helps you easilyidentify and find features by function instead of by name: Calling Basics Cov

Feature FinderCalling BasicsIf you want to . . .See . . . PageDial numbers with the touch ofAuto Dial5-4a buttonProgram codes to quickly dialPersonal

Feature FinderCovering CallsIf you want to . . . See . . .PageAnswer a co-worker’s ringingPickup5-39phone from your phoneHave a co-worker answer yourC

Feature FinderPrivacyIf you want to . . .See . . .PagePrevent interruptions byDo Not Disturbblocking calls to your phone5-19Prevent co-workers from jo

FeaturesThis chapter describes features alphabetically withinstructions for programming and using them. Some featureshave to be programmed on your pho

FeaturesAccount Code EntryAccount codes help your company track phone use to billclients and to forecast and budget costs. You can useaccount codes fo

FeaturesTo Enter an Account Code Before Calling1. Press programmed Account Code button, or press Feature anddial 82.2. Dial account code followed by #

ContentsAbout This Book Conventions Used How to Comment on This Bookviiviiiix1 Your MLX-10 TelephoneMLX-10 ModelDedicated Feature ButtonsLi

FeaturesAuto DialUse Auto Dial to automatically dial either inside or outsidenumbers you call often.You can program inside Auto Dial buttons for exten

FeaturesNotes: Program account codes, access codes, and outsidenumbers as outside Auto Dial buttons. Special characters may be needed when you pro

FeaturesCallbackWhen you reach a busy extension or the outside line you wantto use is busy, use Callback to automatically place the callwhen the exten

FeaturesTo Program a Selective Callback Button1. Label button to be programmed as Callback.2. Press Feature and dial 00.3. Press button you labeled Ca

FeaturesTo Turn Automatic Callback On and Off1. Press Feature and dial 00.2. Press any ICOM or SA button.3. Dial ❋ 12 to turn on or ❋❋ 12 to turn off.

FeaturesCall WaitingWhen all the ICOM or SA buttons on your phone are busy andanother call comes in, Call Waiting informs you of inside callswith a si

FeaturesTo Complete a Call and Answer a Waiting Call1. When you hear Call Waiting tone, hang up.Your phone rings.2. Lift handset or press Speaker.You

FeaturesConferenceUse Conference to include up to five people in the sameconversation. You can conference one or two outsidenumbers and up to three ex

FeaturesTo Set Up a Conference Call1.2.3.4.5.6.7.Make call to first outside number or extension.Press Conf after person answers.The green light next t

FeaturesCoverageCoverage allows co-workers to answer your calls from theirphones or you to answer co-workers’ calls from your phone.Coverage can be se

Contents2Making and Answering Calls Making Outside Calls on Phoneswith SA Buttons Making Outside Calls on Phoneswith ICOM Buttons Making Inside C

Features Secondary Individual Coverage. When your phone rings,the call is sent immediately to all co-workers with secondaryIndividual Coverage bu

FeaturesGroup Coverage can work with Individual Coverage or alone.If you have both, your calls only go to Group Coverage if theperson who provides Ind

FeaturesTo Program Which Calls Are Covered1. Press Feature and dial 00.2. Press any ICOM or SA button.3. Dial ❋ 48 for both inside and outside calls,

FeaturesTo Turn Coverage Off and On1.2.Press programmed Coverage Off button.The green light next to the button goes on, and your calls do not go tocov

FeaturesTo Program an Individual Coverage Button1.2.3.4.5.6.Label button to be programmed as Coverage–(name).Press Feature and dial 00.Press button yo

FeaturesDo Not DisturbDo Not Disturb prevents your phone from ringing andprevents paging and voice-announced inside calls from beingheard on your spea

FeaturesForward and Follow MeForward and Follow Me send your calls to another extensionor to an outside phone. This allows callers to reach you whenyo

FeaturesTo Program a Forward Button1.2.3.4.5.Label button to be programmed as Forward.Press Feature and dial 00.Press button you labeled Forward.Dial

FeaturesTo Set Up Follow Me from Another Extension1. Press any ICOM or SA button.2. Lift handset or press Speaker.3. Press Feature and dial 34.4. Dial

FeaturesTo Cancel Forward and Follow Me Sent from OneExtension1. Press any ICOM or SA button.2. Lift handset or press Speaker.3. Press Feature and dia

Contents5Features5-1 Account Code EntryAuto DialCallbackCall WaitingConferenceCoverageDo Not DisturbForward and Follow MeHeadset/Ha

FeaturesHeadset/Handset MuteWhen you are on the phone using the handset or headset, useHeadset/Handset Mute to talk privately with someone in youroffi

FeaturesLast Number DialUse Last Number Dial to automatically redial the last inside oroutside number you called.To Program a Last Number Dial Button1

FeaturesLine RequestLine Request puts you in queue (“in line”) for access to a busyoutside line. When the line becomes available, your phonealerts you

FeaturesMessagingUse Messaging to send messages directly to co-workers withdisplay phones and to co-workers with voice-mail. TheMessage light on your

FeaturesTo Program a Leave Message Button1. Label button to be programmed as Leave Message.2. Press Feature and dial 00.3. Press button you labeled Le

FeaturesTo Cancel a Message You Left on a Display Phone1. Press Feature and dial ❋ 53.2. Dial co-worker’s extension.Note: You cannot cancel voice-mail

FeaturesPosting MessagesTo let co-workers know where you are when you don’t answeryour phone, you can post a message that appears on theirdisplay phon

FeaturesTo Program a Posted Message Button1.2.3.4.5.Label button to be programmed as Posted Message.Press Feature and dial 00.Press button you labeled

FeaturesPagingPaging is using your phone to broadcast an announcement.You can page over your co-workers’ speakerphones or overthe building’s loudspeak

FeaturesTo Use Speakerphone Paging1. Press any lCOM or SA button.2. Lift handset. See Note.3. Press Group Page–(name) or Page All button or dial exten

Contents5Features—Continued Ringing Options Saved Number Dial Signaling and Notify System Speed Dial Transfer Voice Announce5-455-485-495-

FeaturesParkIf your co-worker doesn’t answer when you transfer a call, usePark to hold the call while you page him or her.When you park a call on your

FeaturesTo Program a Park Button1. Label button to be programmed as Park.2. Press Feature and dial 00.3. Press button you labeled Park.4. Dial ❋ 86.5.

FeaturesTo Use Park and Loudspeaker Page1.2.3.4.While on a call, press programmed Park button, or pressTransfer, dial your extension, and press Transf

FeaturesPersonalized RingYou can choose one of eight ringing patterns to make it easierto distinguish your phone’s ring from someone else’s. Youhear t

FeaturesPersonal Speed DialUse Personal Speed Dial to dial 2-digit codes instead of theentire dialing sequence for numbers you call often. PersonalSpe

FeaturesPickupPickup lets you answer a ringing phone from anotherextension. You can pick up calls by dialing the feature codefor Pickup along with the

FeaturesTo Use Pickup for Any Line or Extension1.2.Press programmed Pickup button, or press Feature and dial 9.Your speakerphone turns on automaticall

FeaturesTo Program a Group Pickup Button1. Label button to be programmed as Pickup–(name of group).2. Press Feature and dial 00.3. Press button you la

FeaturesPrivacyUse Privacy to prevent co-workers from connecting to yourcalls. Privacy can be turned on before or during a call andremains on until tu

FeaturesRecallIf your phone has ICOM buttons, use Recall to disconnectfrom one call and get a dial tone to make another call withouthanging up. Just p

The exclamation point in anequilateral triangle is intended to alertthe user to the presence of importantoperating and maintenance(servicing) instruct

FeaturesReminder ServiceUse Reminder Service to set your phone to ring at a set timelike an alarm clock. Your phone will ring at the set time dailyunt

FeaturesRinging OptionsThere are several ways your phone can ring with an outsidecall or with inside calls that come in on SA buttons—immediately, aft

FeaturesTo Program Ringing Options on All OutsideLine Buttons1. Press Feature and dial 00.2. Press an outside line button.3. Select ringing option:

FeaturesTo Turn Abbreviated Ring On and Off1. Press Feature and dial 00.2. Press an outside line or SA button.3. Dial ❋ 341 to turn on, or ❋ 342 to tu

FeaturesSaved Number DialWhen you reach a busy or unanswered number that youintend to call again later, use Saved Number Dial to save itand redial it

FeaturesSignaling and NotifyIn addition to calling directly, there are two other ways to usethe phone to contact your co-worker, Use Signaling to beep

FeaturesTo Program a Signal Button1. Label button to be programmed as Signal–(name).2. Press Feature and dial 00.3. Press button you labeled Signal–(n

FeaturesTo Program Notify Buttons1. Label button to be programmed as Notify Send (name) orNotify Receive (name).2. Press Feature and dial 00.3. Press

FeaturesSystem Speed DialUse System Speed Dial to dial 3-digit codes instead of anentire sequence for phone numbers programmed by yourcompany. Ask yo

FeaturesTransferTransfer sends calls to both inside and outside phones. Whena call you transferred to an inside phone goes unanswered, itrings back at