AT&T 984 Manuel d'utilisateur

Please also readPart 1 — Important product informationUSER’S MANUAL Part 2© 2006 Advanced American Telephones. All rights reserved.AT&T and the Gl

Before you beginBefore you beginDSL usersConnecting a DSL (digital subscriber line) to L1/L2 may interfere with theadvanced features of this telephone

Caller ID operationCaller ID operation94Display screen messagesDisplay: Means:Private Name The other party is blocking name information.Private Number

Caller ID operationCaller ID operation95Message waiting and NEW CALLlightThis light stays on when you have received call informationbut have not yet r

Caller ID operationCaller ID operationCall historycontinued from page 95Review records in call history1. Press C. The screen displays thenumbers of to

Caller ID operationCaller ID operationRemove calls from call history Remove a specific call record from call history1. Locate the call record you wish

Caller ID operationCaller ID operationDial a number from call historyAs you review call history records, you can dial a displayedphone number.1. Locat

Caller ID operationCaller ID operationSave a name and number from call history to the directory1. Locate the call history record number you wishto sav

Caller ID operationCaller ID operationSave a number from call history to a one touch location1. Locate the call history record you wish to save(see Re

Ans. Sys. DTAD operationAns. Sys. DTAD operation101Answering systemDTAD operationiiiiiiiiiiThe answering system can store approximately 20 minutesof m

Ans. Sys. DTAD operationAns. Sys. DTAD operationMenu structureUse the navigation buttons (<, >, +, -, E) to movethrough menu operations. See Men

Ans. Sys. DTAD operationAns. Sys. DTAD operation103Record an outgoing announcementNOTE: If you choose not to record an outgoingannouncement, the answ

Before you beginBefore you beginNOTE: If your DSL service provider cannot supply a DSL splitter, it ispossible to purchase an outdoor DSL splitter ov

Ans. Sys. DTAD operationAns. Sys. DTAD operationReview an outgoing announcement1. Press d to access the answering system.2. Press - until the screen d

Ans. Sys. DTAD operationAns. Sys. DTAD operation105Remove an outgoing announcementNOTE: When you erase your announcement, thesystem returns to the pr

Ans. Sys. DTAD operationAns. Sys. DTAD operationListen to your messagesThe idle screen displays the numbers of total and newmessages on the answering

Ans. Sys. DTAD operationAns. Sys. DTAD operation1073. Press E. The answering system plays backall messages in the order they were received.The DTAD an

Ans. Sys. DTAD operationAns. Sys. DTAD operation108Remove messagesRemove a selected messageYou can remove a message while listening to it. Pressr whil

Ans. Sys. DTAD operationAns. Sys. DTAD operationRecord a phone conversationYou can record both parties on a phone conversation toplay back later with

Ans. Sys.Auto-ATT operationAns. Sys.Auto-ATT operation110Answering system Auto-attendant operationNOTE: The auto-attendant feature only works with a

Ans. Sys.Auto-ATT operationAns. Sys.Auto-ATT operation111NOTE: If you will be retaining the pre-recorded auto-attendant day and night outgoing announ

Ans. Sys.Auto-ATT operationAns. Sys.Auto-ATT operationReview an auto-attendantoutgoing announcement1. Press d to access the answering system.2. Press

Ans. Sys.Auto-ATT operationAns. Sys.Auto-ATT operationRecord an auto-attendant outgoing announcementNOTE: If you choose not to record an outgoinganno

6Before you beginBefore you beginGlossarycontinued from page 5DND: When activated, the Do Not Disturb (DND) feature preventsinterruptions during a cal

Ans. Sys.Auto-ATT operationAns. Sys.Auto-ATT operationRemove an auto-attendantoutgoing announcementNOTE: When you erase your announcement, thesystem

Ans. Sys.Auto-ATT operationAns. Sys.Auto-ATT operation115Using multiple auto-attendantsYou may wish to set one or more additional phones to act asauto

Ans. Sys. remote operationAns. Sys. remote operation116You can access many features of this answering system when you are awayfrom your phone. The rem

Ans. Sys. remote operationAns. Sys. remote operation117Remote commandsPlay messages1. Press 1 to play new messages.—OR—Press 1t to play all messages.2

Adding a fax machineAdding a fax machine118NOTE: Do not connect a fax machine to line 1. Doing so will interruptthe telephone’s intercom data channel

General product careGeneral product care119General product careTo keep your phone working and looking good, follow these guidelines:• Avoid putting i

Technical specificationsTechnical specifications120Technical specificationsTechnical specificationsREN 0.3BPower adapter Input: AC 120V, 60HzOutput: D

If you have difficulty operating this phone, try the suggestions below.For customer service, visit our website at www.telephones.att.comor call 1 (800

In case of difficultyIn case of difficultyTelephone operationProblem SolutionA repeating short ring The extension number you chose is(error ring) soun

In case of difficultyIn case of difficultyTelephone operationProblem SolutionLINE lights remain • Make sure the phone is programmedon when no line is

Before you beginBefore you beginPhone system: Two or more system phones combined to form aninteracting system of shared lines. You can have up to 16 s

In case of difficultyIn case of difficultyTelephone operationProblem SolutionOperation during This phone will operate during a powera power failure.

In case of difficultyIn case of difficultyCaller ID operationProblem SolutionNo caller ID • You must subscribe to combined caller ID information wit

126In case of difficultyIn case of difficultyCaller ID operationProblem SolutionCOVM line indicator • Make sure you have reviewed all messages remain

In case of difficultyIn case of difficultyAnswering system operationProblem SolutionAnswering • Make sure you are calling from a touch tonesystem doe

Expanding the phone systemExpanding the phone system128Expanding the phone systemMaximum number of units allowed to be connected in the phone system1.

Expanding the phone systemExpanding the phone system129There are 12 line group numbers to select, 1-4. Refer to the table below forthe various line-gr

Private lines This feature allows you to set a private line (direct line) to the Line 4 jack ofeach unit. In this case, all 16 units can have their ow

Centrex operationCentrex operationSetup checklistBefore expanding your system or installing for Centrex, review theinstallation checklist. If you have

Centrex operationCentrex operationSet ring delay durationThis feature allows other system telephones’ calls to ring at the consolephone. After a speci

IndexIndex+ [984] 6, 22, 24, 62, 75, 92, 102- [984] 6, 22, 24, 62, 75, 92, 102< [984] 6, 22, 24, 75, 92, 102> [984] 6, 22, 24, 75, 92, 1

Before you beginBefore you beginProgrammable features listDefault settings indicated by *.Feature: Function: Options:One touch Choose default mode In

IndexIndexCentrex, 5, 55–56, 131–132console delayed ring, 56console phone, 11, 55pickup code, 131–132Conference call 65, 123Console phone 11, 131–

IndexIndexFFax, 123machine, 21, 118, 126switch, 118Feature setup menu 22–23Flash 64, 72, 78Français 24, 56GGreeting Only 51HHands-free 30, 58, 8

IndexIndexMenu,item, 22operation, 22–23, 75, 92, 102MESSAGE,ALERT, 11, 52LENGTH, 11, 51Message,playback, 106–107waiting light, 95Messages, 11, 49, 51,

IndexIndexRRapid scroll 9, 24, 36Redial, 13, 61–62, 69, 124memory, 61, 62Reminder beep 63, 122Remote code 11, 23, 50, 116Remote commands 116–1

IndexIndex138Transfer,calls, 66–68ring, 67Two-line adapter 16, 19, 21UUnknown,Name, 94Number, 94Unlimited 11, 51, 126Unused lines 33VVoice mail

In case of difficulty, visit our service center atwww.telephones.att.com or call 1 (800) 222–3111.© 2006 Advanced American Telephones.All rights reser

Before you beginBefore you beginProgrammable features listDefault settings indicated by *.Feature: Function: Options:Prime line Assign a line on this

Before you beginBefore you begincontinued from page 9Programmable features listDefault settings indicated by *.Feature: Function: Options:Reset all Re

Before you beginBefore you beginProgrammable features listDefault settings indicated by *.Feature: Function: Options:Toll saver Turn toll saver On or

Before you beginBefore you beginAudible signals When you hear: It means:A rapid double-ring You have an incoming intercom call.pattern, repeatingA lon

InstallationInstallation13If you are installing multiple phones in your telephone system, you mustinstall and program one set at a time. If more than

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InstallationInstallation14Battery installationcontinued from page 133. Pull on the tab to remove the battery compartment cover.4. Insert a 9V battery

InstallationInstallation15Table/desk installationFor best results, follow the directions in Battery installation beginning onpage 13 before installing

InstallationInstallationTable/desk installation continued from page 15• Four one-line jacks (To use this installation option, you’llneed to purchase

InstallationInstallation173. Connect the power adapter to the telephone.Use only the power adapter provided with this product.To obtain a replacement,

InstallationInstallationWall installation continued from page 172. Reverse the handset tab.Hold down the switchhook, then pull out the handset tab and

InstallationInstallation6. Connect the telephone line cords to the wall jacks as shown in the following illustration and mount the phone onthe wall.N

Wall installationcontinued from page 19• Two two-line jacks (To use this illustration option, you maywant to use the short line cord for lines 1 and 2

InstallationInstallationConvenience portsIf you want to connect another device (such as a modem or fax machine) to the wall jack, you can use the jack

Menu operationMenu operation22Feature setup, memory programming and some individualfeature operations for the 984 use menus shown in thescreen display

Menu operationMenu operation23Menu structureUse the menu operation to set up the values for the 984features. Access the menu by pressing E when thepho

ContentsContentsiContentsProduct overview...1Before you begin...2Parts list ...

Menu operationMenu operation24Shortcut to language menuThis phone comes programmed for English screen displays.If you need to change the screen langua

Feature setupFeature setup25Feature setupSet one touch preferenceChoose whether pressing an EXT button automaticallyinitiates an intercom or one touch

Feature setupFeature setup26Assign an extension number toyour phoneEvery individual phone in your telephone system MUSTbe assigned a unique extension

Feature setupFeature setup27Turn the ringer on or off foreach line1. Press E to begin feature setup.2. Press - until the screen display includes PHONE

Feature setupFeature setup28Select the ringer typeYou can choose a ring pattern for incoming phone calls.NOTE: Incoming intercom calls use ringer typ

Feature setupFeature setup29Set delay ringSet the length of time before incoming calls will ring at thisextension.NOTE: If you choose to set a delaye

Feature setupFeature setupTurn auto-mute on or offChoose whether sounds at this extension will be heardautomatically in response to a page (auto-mute

Feature setupFeature setupSet dial mode1. Press E to begin feature setup.2. Press - until the screen display includes PHONE SETTINGS.3. Press E. The s

Feature setupFeature setup32Set the time and date1. Press E to begin feature setup.2. Press - until the screen display includesTIME/DATE.3. Press E. T

Feature setupFeature setup33Turn line usage on or off for eachlineIf you are not using all four phone lines at this extension,you need to turn off lin

ContentsContentsConference calls ...65Transfer a call ...66Low battery indicator ...

Feature setupFeature setupAssign the prime line (line preference)1. Press E to begin feature setup.2. Press - until the screen display includesSPECIAL

Feature setupFeature setup35Set automatic modeChoose the mode (headset or speakerphone) to be usedautomatically when you press a LINE button with theh

Feature setupFeature setupSet the scroll rateYou can choose the speed for the rapid scroll feature.(See Rapid scroll on page 24 for details.)1. Press

Feature setupFeature setupTurn screen backlight on or off1. Press E to begin feature setup.2. Press - until the screen display includesSPECIAL OPTIONS

Feature setupFeature setupTurn COVM indicators on or off for each lineIf you subscribe to voice mail service with your localtelephone service provider

Feature setupFeature setupReset COVM indicatorIf a COVM indicator remains on when there are nomessages on that line, you may have received a false sig

Feature setupFeature setupProgram home and local area codesYou can program this phone to recognize one home and upto five local area codes. See Home a

Feature setupFeature setupAssign the line group forthis phone1. Press E to begin feature setup.2. Press - until the screen display includesSPECIAL OPT

Feature setupFeature setupErase all settings and return thephone to default settingsIf you reset all features to the default settings,all previous fea

Feature setupFeature setupSet answering system statusTurn the answering function on or off, or set this phone to be an auto-attendant for your multi-p

ContentsContentsRemove an auto-attendantoutgoing announcement ...114Using multiple auto-attendants ...115Answering syste

Feature setupFeature setupSet your phone for single phoneoperationIf this phone is the only telephone in your phone system (single phone), you MUST tu

Feature setupFeature setupSet answer delayChoose how long this phone rings before the answeringsystem picks up a call. One ring is about six seconds.1

Feature setupFeature setupSet auto-attendant pickup delayIf this phone is a designated auto-attendant, you canchoose how long the auto-attendant waits

Feature setupFeature setupSet auto-attendant day and nighttimesThe auto-attendant feature only works with amulti-phone system. If you have more than

Feature setupFeature setupSet auto-attendant day and night timescontinued from page 479. Press < or > to toggle between AM and PM.When the corre

Feature setupFeature setupTurn toll saver on or offWhen toll saver is turned on, the answering system picksup incoming calls within eight seconds if t

Feature setupFeature setupProgram the remote codeYou can change the remote code (password) used toaccess your phone remotely.1. Press E to begin featu

Feature setupFeature setupSet message lengthYou can select the maximum length for the messagescallers can record when the answering function is on. If

Feature setupFeature setupTurn audible message alert on or off1. Press E to begin feature setup.2. Press - until the screen display includesDTAD/AA.3.

Feature setupFeature setupTurn monitor on or offIf you wish to hear incoming messages as they arerecorded, turn the monitor feature on.1. Press E to b

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Feature setupFeature setup54Turn DTAD intercept on or offIf you want other phones connected to line 1 on thisextension to be able to pick up a call wh

Feature setupFeature setupYou will need to program the next two features ifthis phone is the designated console phone for yourcentrex system.Set this

Feature setupFeature setupSet the Centrex console delayedring timeNOTE: This feature is for use with Centrexsystems only.Set the length of time the p

Telephone operationTelephone operationNOTE: This phone comes programmed to use line 1(default prime line) for calls if you do not press a LINEbutton.

Telephone operationTelephone operationMake or answer a callcontinued from page 57SpeakerphoneTo make a call, press and release the desired LINEbutton

Telephone operationTelephone operationSwitch between handset, headsetand speakerphoneTo switch from handset to headset orspeakerphone, press h or K, t

Telephone operationTelephone operation60Call privacyTo ensure call privacy, this phone allows only one set at a time to use a line.Cancel call privacy

Telephone operationTelephone operation61VolumeHandset/speakerphone/headset volumecontrolWhen you are on a call, press VOLUME + to increase call volume

Telephone operationTelephone operationRedial stackThe last six numbers dialed from this extension areautomatically stored in the redial memory stack.

Telephone operationTelephone operationHoldWhile on a call, press and release H. The LINE lightfor the line on hold flashes slowly in green, and adoubl

Product overviewProduct overview1Product overviewThis AT&T Small Business System Speakerphone with Digital AnsweringSystem and Caller ID/Call Wait

Telephone operationTelephone operationMuteMute allows you to hear the other party, but the otherparty can’t hear you.To activate this feature, press a

Telephone operationTelephone operationConference callsThis feature lets you set up a three-party call by using twolines at the same time. You can also

Telephone operationTelephone operationTransfer a callYou can transfer a call you answer to any other systemphone. Once you transfer a call, it can be

Telephone operationTelephone operationTransfer a call and speak to the receiving partyWhile on a call:1. Press H.2. Press I. The screen display is sim

Telephone operationTelephone operation68Lights and what they mean Light: Status: Means:Line On steadily, This line is in use at thisgreen extension.On

Telephone operationTelephone operationLights and what they mean Light: Status: Means:(AUTO)REDIAL On steadily The phone is waiting to redial an auto r

One touch operationOne touch operation70This telephone has 32 one touch locations where you can store phonenumbers you wish to dial using fewer keys t

One touch operationOne touch operationStore a number in a onetouch locationFor information about using the display screen menus, seeMenu operation pag

One touch operationOne touch operationStore a number in a one touch locationcontinued from page 71Store a pause in a one touch entryYou can include a

One touch operationOne touch operationReview a one touch entry For more information about using the display screenmenus, see Menu operation on page 22

Before you beginBefore you begin2Before you beginParts listYour box should include:Tools neededYou will also need a small Phillips head screw driver t

One touch operationOne touch operation74Dial a one touch numberThis phone comes with One touch preferenceprogrammed to INTERCOM. These instructions ap

Directory operationDirectory operation75This 984 telephone can store up to 200 names and phonenumbers in the directory. Names can be up to 16character

Directory operationDirectory operation76PRESS: ONCE TWICE 3 TIMES 4 TIMES 5 TIMES 6 TIMES 7 TIMES 8 TIMES1 ,-'&.()12 ABC23 DEF 34 GHI 45 JKL5

Directory operationDirectory operation6. Use the dial pad keys to enter the phone numberyou wish to store.—OR—Press R to copy the last number dialedat

Directory operationDirectory operationStore a name and number in the directorycontinued from page 77Store a temporary tone signal in a directory numbe

Directory operationDirectory operationReview directory entries1. Press D and then E to begin working withthe directory entries.2. Press + or - to scro

Directory operationDirectory operationEdit a directory entry1. Find the directory entry you wish to change byfollowing the directions under Reviewdire

Directory operationDirectory operation81nnnnniiiiiiiiiiiiiiiiiiiiiiiiiDial a number from the directory1. Find the entry for the number you wish to cal

Directory operationDirectory operationRemove all entries from thedirectory1. Press D to begin working with the directory.2. Press r. The screen displa

Intercom operationIntercom operation83This 984 telephone is fully compatible with any AT&T Four-Line SmallBusiness System Speakerphone 945 or 974

Before you beginBefore you beginThis 984 telephone is fully compatible with any AT&T Four-Line SmallBusiness System Speakerphone 945 or 974 units

Intercom operationIntercom operation84Basic intercom operations Operation: Function:INTERCOM Any two extensions connected to line 1 can ringeach other

Intercom operationIntercom operationMake an intercom call with thehandset1. If One touch preference is set to INTERCOM, skipto step 2.—OR—If One touch

Intercom operationIntercom operationMake an intercom call with thespeakerphone or headsetWith the handset in the base unit:1. If One touch preference

Intercom operationIntercom operationAnswer an intercom callNOTE: An intercom call can be answered at anyextension in the phone system by pressing I.W

Intercom operationIntercom operationPage a specific extension (single-phone page)1. Press I. The screen display is similar to:2. Press E. The screen d

Intercom operationIntercom operationPage all system phones1. Press I. The screen display is similar to:2. Press - until the screen display is similar

Intercom operationIntercom operationMake an intercom conference callA system phone on a two-way conversation on an outsideline can invite a third part

Caller ID operationCaller ID operation91This telephone has a Caller ID feature that works with caller identificationservice provided by your local tel

Caller ID operationCaller ID operation92Menu structureUse the navigation buttons (<, >, +, -, E) to movethrough menu operations. See Menu operat

Caller ID operationCaller ID operation93Call waitingIf you subscribe to caller ID with call waiting service andyou receive a call waiting call, the sc