Page|56
15 SERVICEANDSUPPORT
ProductWarranty,RMAandContactInformation
CalAmpguaranteesthatevery882GSMSeriesCellularModemwillbefreefromphysicaldefectsinmaterialand
workmanshipforone(1)yearfromthedateofpurchasewhenusedwithinthelimitssetforthintheSpecificationssection
ofthismanual.
Themanufacturer'swarranty
statementisavailableinAppendix1.Iftheproductprovesdefectiveduringthewarranty
period,contactCalAmpCustomerServicetoobtainaReturnMaterialAuthorization(RMA).
RMARequest/ContactCustomerService
CalAmp
299JohnsonAvenue,Suite110
Waseca,MN56093
Tel:507‐833‐8819ext.6707
Fax:507‐833‐6748
BE
SURETOHAVETHEEQUIPMENTMODELANDSERIALNUMBER,ANDBILLINGANDSHIPPINGADDRESSESONHAND
WHENCALLING.
Whenreturningaproduct,marktheRMAclearlyontheoutsideofthepackage.Includeacompletedescriptionofthe
problemandthenameandtelephonenumberofacontactperson.RETURNREQUESTS
WILLNOTBEPROCESSEDWITHOUT
THISINFORMATION.
Forunitsinwarranty,customersareresponsibleforshippingchargestoCalAmp.Forunitsreturnedoutofwarranty,
customersareresponsibleforallshippingcharges.Returnshippinginstructionsaretheresponsibilityofthecustomer.
ProductDocumentation
CalAmpreservestherighttoupdateitsproducts,software,ordocumentationwithoutobligationtonotifyanyindividualor
entity.Productupdatesmayresultindifferencesbetweentheinformationprovidedinthismanualandtheproduct
shipped.Forthemostcurrentproductdocumentation,visitwww.calamp.comfordatasheets,programmingsoftwareand
usermanuals.
TechnicalSupport
CalAmp
299JohnsonAvenue,Suite
110
Waseca,MN56093
Tel:507‐833‐8819
Commentaires sur ces manuels