AT&T DataPort PCX Modem Informations techniques

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Page 1 - Administration Guide

www.esker.com6.1Installation andAdministration Guide

Page 2

INSTALLATION AND ADMINISTRATION GUIDE 10 Fax modem properties This information is used to configure supported fax modems for use with VSI-FAX. Info

Page 3 - Table of Contents

INSTALLATION AND ADMINISTRATION GUIDE 100 name>:<minutes>,<minutes>, ... Where <name > is a user-defined name for this strategy

Page 4

101 Fax Routing Fax Routing There are three methods for routing received fax transmissions. Print received faxes on a centrally located printer and

Page 5 - Extended Brooktrout support

INSTALLATION AND ADMINISTRATION GUIDE 102 vfxadmin user -d -n "<descriptive_name>" <dept_name> For example, to create a depart

Page 6

103 Dial String Conversion Dial String Conversion "What you see is what you get" is rarely true for telephone numbers. Almost without thin

Page 7 - VSI-FAX Pre-Installation

INSTALLATION AND ADMINISTRATION GUIDE 104 Intermediate dial string conversion The next part of dial string conversion involves categorizing it as in

Page 8 - Dialing properties

DIAL STRING CONVERSION 105 If LocalNumLen + AreaCode < D, then the dial string is an international telephone number, except if the dial string is

Page 9 - Internet email servers

INSTALLATION AND ADMINISTRATION GUIDE 106 Custom dial string conversion All dial string conversion can be disabled by setting the DialConvert option

Page 10 - Prepare

107 Event Notify Procedures Event Notify Procedures Event notify procedures are an advanced VSI-FAX customization/integration topic. You may skip th

Page 11 - VSI-FAX Server

INSTALLATION AND ADMINISTRATION GUIDE 108 User and device notify procedures If they exist, user and device notify procedures provide an additional l

Page 12 - Windows Platforms

EVENT NOTIFY PROCEDURES 109 Next, the system looks for a site LNP. If it finds one, it runs it. Similarly, the system checks the fax command for a

Page 13 - Evaluation

11 Supported Platforms and Equipment Supported Platforms and Equipment This section provides detailed technical information about: Qualified platfo

Page 14

INSTALLATION AND ADMINISTRATION GUIDE 110 The first part of this flow diagram is identical to the normal (non-group) fax send flow diagram. Immedia

Page 15

EVENT NOTIFY PROCEDURES 111 As you can see from the flow diagram, the receive notification mechanism is much simpler than either of the send notific

Page 16

INSTALLATION AND ADMINISTRATION GUIDE 112 Custom notify procedures Event notify procedures are typically Tool Command Language (Tcl) or shell script

Page 17

EVENT NOTIFY PROCEDURES 113 When an LNP is run, the fax request file will always be available to the procedure. This file is $VSIFAX/spool/temp/f-$RE

Page 18 - Ethernet terminal servers

INSTALLATION AND ADMINISTRATION GUIDE 114 This shell script limits any group request to a maximum of 100 members: #!/bin/sh # lnp-site.sh GRPI

Page 19 - Installing fax board drivers

EVENT NOTIFY PROCEDURES 115 Examples This shell script logs all fax attempts that actually use phone time to an accounting file. The script assumes

Page 20

INSTALLATION AND ADMINISTRATION GUIDE 116 SENDTIME="$4" NOTIFY="$5" GRPID="$6" NUM_MEMS="$7" NUM_SENT=&

Page 21

EVENT NOTIFY PROCEDURES 117 $1 is the Numerical Process ID (PID) of the scheduler. Tip If the sys-start script exits with a non-zero exit code, the s

Page 22

INSTALLATION AND ADMINISTRATION GUIDE 118 #--------------------------------------------------- # # Update log file puts $f "The fax schedul

Page 23 - Unix/Linux

EVENT NOTIFY PROCEDURES 119 puts $f "$TIMESTAMP $ERROR" close $f #------------------------------------------------------- # Create em

Page 24

INSTALLATION AND ADMINISTRATION GUIDE 12 Qualified platforms Operating System Version(s) Sun Solaris SPARC 9 (32-bits or SPARC v8 compatible) Sun

Page 25

INSTALLATION AND ADMINISTRATION GUIDE 120 These arguments are passed to sys-devfail : $1 Device name. $2 Reason for the failure. Example for Unix

Page 26

EVENT NOTIFY PROCEDURES 121 set DEVICE [lindex $argv 0] set REASON [lindex $argv 1] set VSIFAX $env(VSIFAX) set TIMESTAMP [ clock format [ clock

Page 27 - Upgrading to version 6.1

INSTALLATION AND ADMINISTRATION GUIDE 122 EOF $VSIFAX/lbin/vmail <email address> Example for Windows platforms The script below runs on Wind

Page 28 - Breaking changes

EVENT NOTIFY PROCEDURES 123 Notification Message User Database TagReceive notification vtp Routed notification rtp Successful send notification s

Page 30

125 LDAP Setup and Configuration LDAP Setup and Configuration VSI-FAX supports the use of Lightweight Directory Access Protocol (LDAP) directories t

Page 31 - Administration MMC snap-in

INSTALLATION AND ADMINISTRATION GUIDE 126 Note The attributes shown in this example are common to most LDAP directories. Attribute names (dn, cn, g

Page 32

LDAP SETUP AND CONFIGURATION 127 Subtree: allows the search to descend into any branches that exist below the starting point. Authentication Most LD

Page 33 - Large-scale deployment

INSTALLATION AND ADMINISTRATION GUIDE 128 Important The only required attribute mappings are First name, Last name, and either Fax (number) or Email

Page 34 - Basic installation procedure

LDAP SETUP AND CONFIGURATION 129 Modifying LDAP directory settings LDAP directory configuration settings and attribute name mappings can be modified

Page 35 - General application notes

SUPPORTED PLATFORMS AND EQUIPMENT 13 Companion software - TCP/IP TCP/IP must be running on the target host machine and a network card must be install

Page 37 - Troubleshooting procedures

131 Least Cost Routing Least Cost Routing Least Cost Routing (LCR) provides an economical way of sending faxes to the fax server closest to the ulti

Page 38 - Known issues & Tricks

INSTALLATION AND ADMINISTRATION GUIDE 132 Each server in the LCR Cluster must be identified with a route name. To do this you must edit the $VSIFAX/

Page 39 - New fax message

LEAST COST ROUTING 133 LCR rules file The LCR rules file (lcrrules.lst) is used to associate a country code and area code to a route name and is loca

Page 40

INSTALLATION AND ADMINISTRATION GUIDE 134 Configuring the email-to-fax gateway 1. Edit the $VSIFAX/lib/vsisrv.ini file and add the entries to the [V

Page 41 - Installing CoverMaker

LEAST COST ROUTING 135 Tag Definition lcr route fax fhn from hostname thn to hostname tsq to sequence number fsq from sequence number The lcr tag

Page 43 - Installing on Windows

137 Imaging Server Setup and Configuration Imaging Server Setup and Configuration An imaging server provides extended imaging services for a Unix/Li

Page 44

INSTALLATION AND ADMINISTRATION GUIDE 138 There are two config entries which control this behavior, both are in the $VSIFAX/lib/vsisrv.ini file, in

Page 45 - Fax on Demand Connector

139 Server Maintenance Server Maintenance After the installation of a fax server and during its normal use, system resources will be allocated for t

Page 46 - Command line

INSTALLATION AND ADMINISTRATION GUIDE 14 Supported Platforms Operating System Version(s) Microsoft Windows XP SP3 (32-bit version only) . Vista SP1

Page 47 - FAX ON DEMAND CONNECTOR

INSTALLATION AND ADMINISTRATION GUIDE 140 Sample scripts for maintaining databases and files Scripts can be used nightly, weekly, or once per month

Page 48

SERVER MAINTENANCE 141 Important note Regardless of the platform you are using, you must make sure that the VSI-FAX user has enough rights to access

Page 50

143 Integration Fundamentals Integration Fundamentals When most people consider integrating VSI-FAX with another application, they usually want to a

Page 51

INSTALLATION AND ADMINISTRATION GUIDE 144 Creating the fax envelope There are two basic underlying methods for creating a fax envelope: vfx tags X

Page 52

INTEGRATION FUNDAMENTALS 145 Integration techniques When you combine a specific way of creating a fax envelope with a specific delivery mechanism, yo

Page 53

INSTALLATION AND ADMINISTRATION GUIDE 146 Delivery Mechanisms vfx Command autosend Directory Email-to-Fax xmlf Command Fax SDK Outlook Fax Client

Page 54

INTEGRATION FUNDAMENTALS 147 Ways to create fax envelopes Tags Use the vfx -t option to supply a series of tag statements (<tag>=<value>

Page 55

INSTALLATION AND ADMINISTRATION GUIDE 148 You are limited to creating fax envelopes with tag files, batch files or XML-F. This is a "blind send

Page 56

INTEGRATION FUNDAMENTALS 149 If you will be including tag or batch files in the body of your email message, see Using vfx Tags. Print-to-fax Print-to

Page 57 - Fax on Demand device failure

SUPPORTED PLATFORMS AND EQUIPMENT 15 Supported Platforms Operating System Version(s) Microsoft Windows XP SP3 (32-bit version only) . Vista SP1 (32-

Page 58 - Configuring the failover

INSTALLATION AND ADMINISTRATION GUIDE 150 See also Using XML-F Software Development Kit (SDK) The VSI Software Development Kit (SDK) provides Compon

Page 59 - Local device failure

INTEGRATION FUNDAMENTALS 151 Fax number Name of the file you want to fax See also lp Spooler (Unix Only).

Page 61

153 Customization Techniques Customization Techniques This section describes ways to customize VSI-FAX. Customizing the fax header Note This section

Page 62

INSTALLATION AND ADMINISTRATION GUIDE 154 See Customizing notification email messages for additional information about customizing notification emai

Page 63 - Fax Fundamentals

CUSTOMIZATION TECHNIQUES 155 Customizing email transport (routing) messages When the fax server routes a fax to a user's email inbox, it does so

Page 65 - Resources

157 Troubleshooting Troubleshooting This section describes common problems that you may encounter while installing, configuring or using VSI-FAX. If

Page 66 - Functional overview

INSTALLATION AND ADMINISTRATION GUIDE 158 These log files are incremented each time the scheduler is restarted. For example, these files may be used

Page 67 - Receiving faxes

TROUBLESHOOTING 159 The /cdrom directory is the mount point for the mount command. This error message will occur if the /cdrom directory does not exi

Page 68

INSTALLATION AND ADMINISTRATION GUIDE 16 Hardware Requirements Required Minimum CPU Pentium II 300 MHz RAM 16 MB (32 - 128 MB recommended) Hard

Page 69 - Sending email messages

INSTALLATION AND ADMINISTRATION GUIDE 160 One of the scheduler's Unix server processes may have stopped servicing requests. Stop and restart th

Page 70

TROUBLESHOOTING 161 This could be a compatibility issue with the sending fax machine and the fax modem's firmware. Try isolating the problem to

Page 71 - Fax Imaging

INSTALLATION AND ADMINISTRATION GUIDE 162 ATE1 This enables echo responses from the modem. The modem should return OK. ATZ This is the modem reset

Page 72

TROUBLESHOOTING 163 mimeXXXXXaa.txt: contains information for the SMTP protocol: From, subject, content... mimeXXXXXaa.adr: contains the recipient

Page 73 - FAX IMAGING

INSTALLATION AND ADMINISTRATION GUIDE 164 Comments: This email submission was successful. Here is the detail of the communication: 1. We can succe

Page 74 - Setting up add-on formatters

TROUBLESHOOTING 165 No inbound fax notification for some faxes Problem : When routing the inbound faxes as pdf files (fmt-pdf value for the rfm tag),

Page 75 - Choosing a formatter

INSTALLATION AND ADMINISTRATION GUIDE 166 Formatter errors Problem PostScript documents will not fax. Solution The PostScript language is highly sta

Page 76 - Troubleshooting fax imaging

TROUBLESHOOTING 167 pcltotif This application converts PCL or ASCII files into TIFF files. eptotif This application converts Epson format files into

Page 78

169 Using vfx Tags Using vfx Tags This section discusses using vfx tags to fax-enable your existing business applications. Tags are always three-cha

Page 79

SUPPORTED PLATFORMS AND EQUIPMENT 17 Software Development Kit (SDK) These are the detailed system requirements for installing and using VSI Software

Page 80

INSTALLATION AND ADMINISTRATION GUIDE 170 Tag Description fls Server file attachment fnm Custom from name fpg TIFF file attachment page range fpl F

Page 81

USING VFX TAGS 171 Tag Description tvn To voice number udf User defaults Issue the following command in the command shell to obtain the compelete l

Page 82

INSTALLATION AND ADMINISTRATION GUIDE 172 Tag Description fll Local file attachment fls Server file attachment All subsequent file-specific inform

Page 83 - Additional troubleshooting

USING VFX TAGS 173 Tip You are not limited to using End of File (EOF) character strings to define your "here" documents. You can use any ch

Page 85 - Tools and techniques

175 Embedded commands Embedded commands You can embed vfx commands in ASCII text, PCL, or PostScript files, then pipe or redirect them to the vfx co

Page 86 - Sending faxes

INSTALLATION AND ADMINISTRATION GUIDE 176 ax=<pos>{i|cm}; ay=<pos>{i|cm}] Where (ax,ay) are absolute coordinates and (x,y) are relativ

Page 87

EMBEDDED COMMANDS 177 Capabilities and limitations The @+IMAGE and @+INCLUDE embedded commands must be all uppercase. The remainder of the embedded

Page 88 - Inbound fax notifications

INSTALLATION AND ADMINISTRATION GUIDE 178 The @+VFX statement must be all uppercase. However, the tag/value statements are case-insensitive. The ent

Page 89 - License management

EMBEDDED COMMANDS 179 vfx < sample.txt more sample.txt | vfx $ cat sample.txt | vfx C:\> type sample.txt | vfx Note The first two commands

Page 90 - User administration

INSTALLATION AND ADMINISTRATION GUIDE 18 Dialogic Brooktrout fax boards and drivers VSI-FAX supports the following fax solutions from Dialogic Corpo

Page 92

181 Print-to-fax Print-to-fax Print-to-fax is a versatile way to either deliver a fax envelope to the fax server or prepare a fax envelope so that i

Page 93 - Classes

INSTALLATION AND ADMINISTRATION GUIDE 182 1. A document is printed on the VSI-FAX Client printer (VSI-FAX LanFax Windows Client, VSI-FAX Mailmerge

Page 94

PRINT-TO-FAX 183 We strongly recommend that you use the default port parameters. The table below contains the port parameters that are set by default

Page 95 - Company information

INSTALLATION AND ADMINISTRATION GUIDE 184 The table below contains the port parameters that are set by default for the VSI-FAX Server printer: Fiel

Page 96

PRINT-TO-FAX 185 Terminal Service considerations When troubleshooting print-to-fax issues in a Terminal Service environment, you must remember the f

Page 98

187 Email-to-fax Email-to-fax Email-to-fax is a delivery mechanism ideally suited to remote fax integration because it does not require a direct net

Page 99 - Retry Strategies

INSTALLATION AND ADMINISTRATION GUIDE 188 If you are Do this Modifying vsisrv.ini Go to the VPOPD section and add the host name, domain name or IP

Page 100 - Examples

EMAIL-TO-FAX 189 Refer to Tag files and Batch files for additional information about how to define a fax envelope using these techniques. Message att

Page 101 - Fax Routing

19 Installing VSI-FAX Server on Windows Installing VSI-FAX Server on Windows Installing fax board drivers First you should install and configure you

Page 103 - Dial String Conversion

191 SMTP Authentication SMTP Authentication Simple Mail Transfer Protocol (SMTP) is a protocol for sending email messages between servers. VSI-FAX s

Page 104

INSTALLATION AND ADMINISTRATION GUIDE 192 9. Enter test:hello when prompted for the auth-rsp and when prompted to re-enter the auth-rsp. 10. Send a

Page 105 - DIAL STRING CONVERSION

SMTP AUTHENTICATION 193 Command Sent to the mail server Answer from the mail server . //a "." Character followed by enter mlarks the end o

Page 107 - Event Notify Procedures

195 Advanced Group Faxing Advanced Group Faxing You can send the same fax to a group of recipients using one of our fax clients. You can also do mod

Page 108 - Send notification

INSTALLATION AND ADMINISTRATION GUIDE 196 Fax Merge Important The Fax Merge feature is designed to be used by integrators. It is not recommended for

Page 109 - EVENT NOTIFY PROCEDURES

ADVANCED GROUP FAXING 197 Word form List files content @+TAG[tfn=<<FaxNumber>>] @+TAG[cvr=classic] ---------Page Break ---------- Hello

Page 110 - Receive notification

INSTALLATION AND ADMINISTRATION GUIDE 198 If you printed your word processor output to a PCL file, you can pass that file to the fax server using v

Page 111

ADVANCED GROUP FAXING 199 tnm="Mr. Smith" fll=hello.txt @+END tfn=5551213 tnm="Mr. Jones" fll=goodbye.txt @+END Common e

Page 112 - Custom notify procedures

VSI-FAX Version 6.1 Issued April 2009 Copyright © 2001-2009 Esker S.A. All rights reserved. Esker, the Esker logo, Esker on Demand, VSI-FAX and LanFa

Page 113

INSTALLATION AND ADMINISTRATION GUIDE 20 To install an imaging server, enter the license provided in Imaging Server Setup and Configuration (page 13

Page 114

INSTALLATION AND ADMINISTRATION GUIDE 200 Group Files Often, when you are sending a group fax, your recipient information is actually stored in some

Page 115

ADVANCED GROUP FAXING 201 Sincerely, ${fnm:VSI-FAX} To send these files to the fax server, enter: > vfx -g groups.txt -t fll=confirm.txt -t fc

Page 117

203 VSI-FAX MailMerge Client VSI-FAX MailMerge Client uses the Microsoft Mail Merge function to create and send faxes. The client is made up of a se

Page 118

INSTALLATION AND ADMINISTRATION GUIDE 204 2. When creating the document, you must insert the Work Phone field in your document and in your recipien

Page 119 - Fail notify procedures

VSI-FAX MAILMERGE CLIENT 205 During this final step, the desktop will be busy, making other processing somewhat slower.

Page 121

207 Forms Overlay Forms Overlay You can specify forms to be overlaid onto selected pages of the resultant fax file. Form files may be of any type. M

Page 122

INSTALLATION AND ADMINISTRATION GUIDE 208 The result.tif output file is created by entering the following on a single line: vtifftool overlay -E f

Page 123

FORMS OVERLAY 209 Selective merging Under certain circumstances, you may need to extract selected pages from one received fax file and merge them wit

Page 124

INSTALLING VSI-FAX SERVER ON WINDOWS 21 • If you want to install VSI-FAX Server with the loopback and install the drivers later, click No. For infor

Page 125 - LDAP Setup and Configuration

INSTALLATION AND ADMINISTRATION GUIDE 210 You may need to make small positioning adjustments to the text before it overlays exactly onto your imaged

Page 126 - General LDAP notes

FORMS OVERLAY 211 Note By default, all received faxes will be stored in user vsifax's inbox ($VSIFAX/faxq/vsifax) in TIFF file format. 3. Open

Page 128

213 Virtual Fax Server Virtual Fax Server The virtual fax server is a remote vfx command line client. It includes all the functionality of a full fa

Page 129 - LDAP SETUP AND CONFIGURATION

INSTALLATION AND ADMINISTRATION GUIDE 214 Note If you are using a WAN, make sure that any gateways or firewalls allow port 2996 to pass through. See

Page 130

215 lp Spooler (Unix Only) lp Spooler (Unix Only) The vfx command is modeled after the Unix lp spooler command. The similarities between the two all

Page 131 - Least Cost Routing

INSTALLATION AND ADMINISTRATION GUIDE 216 lp merge faxing The second method is the lp merge faxing method, which allows you to create a mail merge t

Page 132 - Setting up routes

LP SPOOLER (UNIX ONLY) 217 Tag Description fco Sender's company fvn Sender's voice number sub Coversheet subject line limited to a maximum

Page 134 - LCR tags

219 Using XML-F Using XML-F Note With VSI-FAX 5.0, API development has moved to C/C++. This change will not affect your current SDK development. Jav

Page 136

INSTALLATION AND ADMINISTRATION GUIDE 220 -t {html | text | xml} Response format. <file> The name of the XML file you are sending to the ser

Page 137 - Configuration

USING XML-F 221 Element Description content The content element contains zero or more body elements. Body elements must contain a filename attribut

Page 138 - Using the add-on formatters

INSTALLATION AND ADMINISTRATION GUIDE 222 </voice-number> </recipient> <subject> Good Looking XML...

Page 139 - Server Maintenance

USING XML-F 223 The application can either use the application-reference or the service-reference when referring to this request. This permits the su

Page 140

INSTALLATION AND ADMINISTRATION GUIDE 224 Fax-cancel document The fax-cancel document is used by a sending application to cancel a previously submit

Page 141 - Debug log files

225 Inbound and Outbound Fax Filter Inbound and Outbound Fax Filter VSI-FAX uses a file called rejects.lst to screen incoming and outgoing faxes. Th

Page 143 - Integration Fundamentals

227 Font handling Font handling Although most PostScript-generating applications are not dependent on the resolution of the output device, some of t

Page 144 - Delivering the fax envelope

INSTALLATION AND ADMINISTRATION GUIDE 228 Typeface Stroke Style Typeface Stroke Style (4148) Medium Bold Bold Italic Regular Italic (4148) Medi

Page 145 - Integration techniques

FONT HANDLING 229 ZapfDingbatsTimes Roman Proportional

Page 146

23 Installing VSI-FAX Server on Unix/Linux Installing VSI-FAX Server on Unix/Linux This section describes how to install a VSI-FAX server on a suppo

Page 148 - Email-to-fax

231 Ordering DID Service Ordering DID Service To order DID Service in the United States: Determine what your DID requirements are and how many simu

Page 149 - Print-to-fax

INSTALLATION AND ADMINISTRATION GUIDE 232 support from one to sixteen individual DID trunk lines. Some models also come with an out-dial transfer po

Page 150

233 Roxbury fonts Roxbury fonts VSI-FAX provides a mechanism for using and managing the Roxbury family of fonts. VSI-FAX provides the following Roxb

Page 151

INSTALLATION AND ADMINISTRATION GUIDE 234 See also Refer to Command Reference in the Reference Addendum documentation for additional information abo

Page 152

235 Sample Unix and Linux Mount Commands These CD-ROM mount commands are only examples. Your command arguments may be different depending on the fil

Page 154 - File structure and syntax

237 Fax Server Information Form See the Annotated fax server information form for detailed information about filling out this form. Licensing Infor

Page 155 - Customizing vfxstat output

INSTALLATION AND ADMINISTRATION GUIDE 238 Licensing Information Is port 2996 dedicated to VSI-FAX?

Page 156

INSTALLATION AND ADMINISTRATION GUIDE 24 4. Mount the CD-ROM drive. Refer to Sample Unix and Linux Mount Commands (page 235) for additional informa

Page 157 - Troubleshooting

INSTALLING VSI-FAX SERVER ON UNIX/LINUX 25 Refer to Internet email servers. Important When setting up your POP3 fax routing email account, do not use

Page 159 - Installation errors

27 Upgrading to version 6.1 You can upgrade to version 6.1 from the following versions: VSI-FAX 6.0 Direct upgrades to 6.1 from versions prior to 6

Page 160

INSTALLATION AND ADMINISTRATION GUIDE 28 7. Enter your Serial Number, Activation Key and remote server addresses if requested. 8. After the file c

Page 161 - TROUBLESHOOTING

29 Testing the Fax Server Testing the Fax Server Immediately after installing the fax server, verify proper fax server operation by sending a simple

Page 162 - Emails problems

3 Table of Contents What's New in this Version?... 5 VSI-FAX Pre-Installation..

Page 163 - The vmail utility

INSTALLATION AND ADMINISTRATION GUIDE 30 2. Verify that the fax server is running by entering: >vfxstat -s 2 Server status information is displa

Page 164 - Common issues

31 Installing VSI-FAX Server Administration MMC snap-in Installing VSI-FAX Server Administration MMC snap-in Important Refer to the VSI-FAX Server A

Page 166 - Formatter errors

33 Installing the Outlook Client Installing the Outlook Client Refer to the Supported Platforms and Equipment (page 11) before installing the Outloo

Page 167

INSTALLATION AND ADMINISTRATION GUIDE 34 After the installation, when launching Outlook, you will have three new buttons: Fax message, Fax Status an

Page 168

INSTALLING THE OUTLOOK CLIENT 35 Windows Terminal Server installation notes This section provides critical information for successfully installing th

Page 169 - Using vfx Tags

INSTALLATION AND ADMINISTRATION GUIDE 36 Force Outlook to regenerate each cache file Create a registry key Delete all Outlook cache files This met

Page 170

INSTALLING THE OUTLOOK CLIENT 37 Troubleshooting problems with the Outlook Client Troubleshooting procedures When there is a problem with the Outlook

Page 171 - USING VFX TAGS

INSTALLATION AND ADMINISTRATION GUIDE 38 If the form was published in the organizational form, you can try copying it locally in the personal forms

Page 172

INSTALLING THE OUTLOOK CLIENT 39 In Outlook, you can define a signature that will be put on all new messages. Depending on which email account is set

Page 173

4 Server Maintenance... 139 Integration Fundamentals...

Page 175 - Embedded commands

41 Installing CoverMaker Note You must have write access to the vsicover directory to be able to save your cover pages. Without correct rights, you

Page 177 - Embedded tags

43 Installing the Software Development Kit Installing the Software Development Kit Note You will find the C/C++ Client API Reference guide (c_api.pd

Page 178

INSTALLATION AND ADMINISTRATION GUIDE 44 4. The Software License Agreement appears. Click Yes to agree to the conditions in the license agreement an

Page 179 - EMBEDDED COMMANDS

45 Fax on Demand Connector Fax on Demand Connector The Fax on Demand Connector is the link between VSI-FAX and the Esker multi-channel e-document de

Page 180

INSTALLATION AND ADMINISTRATION GUIDE 46 Hostname : The hostname or IP address of the Esker on Demand server you received from your Esker Account M

Page 181

FAX ON DEMAND CONNECTOR 47 Configuring a proxy for the Fax on Demand Connector If you need to use a proxy to connect to the Fax on Demand service, yo

Page 182 - Troubleshooting steps

INSTALLATION AND ADMINISTRATION GUIDE 48 • hostname : The hostname or IP address of the Esker on Demand server, from your Esker Account Manager •

Page 183 - PRINT-TO-FAX

FAX ON DEMAND CONNECTOR 49 Receiving notifications about Fax on Demand fax jobs Jobs sent from VSI-FAX to the Esker on Demand server are logged in t

Page 184

5 What's New in this Version? Extended OS support New platforms are supported for the server installation including Windows Server 2008 32 or 6

Page 185

INSTALLATION AND ADMINISTRATION GUIDE 50 Variable Description Subject Subject of the message Date Date when the message was composed Message Cov

Page 186

FAX ON DEMAND CONNECTOR 51 The above 300, 400 and 700 timeout delays should be suitable in most cases. However, if you are using a slow Internet conn

Page 187

INSTALLATION AND ADMINISTRATION GUIDE 52 1. Obtain an Esker on Demand ID and password. For this, contact your Esker Account Manager and ask for an

Page 188 - Fax number in subject line

FAX ON DEMAND CONNECTOR 53 • Check Enabled to enable the Fax on Demand Connector. • Click Apply to apply your modifications and OK to complete. 5. Ri

Page 189 - Message attachments

INSTALLATION AND ADMINISTRATION GUIDE 54 ------- ----------- ------------------ --------------- 1 10/14 14:18 Normal <none> Changing

Page 190

FAX ON DEMAND CONNECTOR 55 can also cancel outgoing faxes from VSI-FAX LanFax Windows Client provided client-side archiving is enabled and you see ou

Page 191 - SMTP Authentication

INSTALLATION AND ADMINISTRATION GUIDE 56 Note Editing the vsisrv.ini file is the only way to customize the fax header of faxes sent using Fax on Dem

Page 192 - SMTP Protocol

FAX ON DEMAND CONNECTOR 57 1. First of all, the fodcpgm process, which manages the FoDC devices, will wait for a TCP timeout or an acknowledgment of

Page 193 - SMTP AUTHENTICATION

INSTALLATION AND ADMINISTRATION GUIDE 58 The failover mechanism is based on a set of scripts: sys-start.tcl: this script is run when VSI-FAX is lau

Page 194

FAX ON DEMAND CONNECTOR 59 Configuring FoDC devices localization By default, the main device (i.e. FoDC) points to the USA platform and the failover

Page 195 - Advanced Group Faxing

INSTALLATION AND ADMINISTRATION GUIDE 6 VSI-FAX Outlook Client VSI-FAX Windows Client now supports Outlook 2007. New Fax on Demand device for failov

Page 196 - Fax Merge

INSTALLATION AND ADMINISTRATION GUIDE 60 # Failover : VSI-FAX Device failure notification and Failover to FODC for Windows #----------------------

Page 197 - Delivery mechanisms

FAX ON DEMAND CONNECTOR 61 } exit 0 See also Refer to Fail notify procedures for more samples of such scripts for Windows and Unix/Linux. Refer

Page 199 - Delivery and processing

63 Fax Fundamentals Fax Fundamentals This section introduces and briefly describes various fundamental concepts that should be thoroughly understood

Page 200 - Delivery and Processing

INSTALLATION AND ADMINISTRATION GUIDE 64 Time-limited evaluation license (i.e. "date"): Evaluation license that expires on a given date.

Page 201 - ADVANCED GROUP FAXING

FAX FUNDAMENTALS 65 To send a single fax request without using your profile settings, include this on your vfx command line: vfx ... -t udf="no&

Page 202

INSTALLATION AND ADMINISTRATION GUIDE 66 Outbound fax The outbound fax log maintains a detailed record of each sent fax request. Functional overvi

Page 203 - VSI-FAX MailMerge Client

FAX FUNDAMENTALS 67 Note Starting with version 6.0, VSI-FAX offers a new LanFax™ Windows Client with enhanced usability to replace VSI-FAX Windows Cl

Page 204

INSTALLATION AND ADMINISTRATION GUIDE 68 Incoming faxes are stored as numbered TIFF files in this directory. You can view these files by going to t

Page 205 - VSI-FAX MAILMERGE CLIENT

FAX FUNDAMENTALS 69 The advantage to this approach is that it is very inexpensive because you do not have to purchase any additional telephone number

Page 206

7 VSI-FAX Pre-Installation VSI-FAX Pre-Installation Read this information before beginning your VSI-FAX installation. What you will need You will ne

Page 208

71 Fax Imaging Fax Imaging Multi-page Tagged Image File Format (TIFF) is the basic underlying file format used to send all faxes with VSI-FAX. Howev

Page 209 - FORMS OVERLAY

INSTALLATION AND ADMINISTRATION GUIDE 72 usually wrappers which rely on third-party tools that actually create the output TIFF file. Internal format

Page 210

FAX IMAGING 73 File extensions Formatter name (type) Comments above process .docx or .xlsx files. Manages the interface to a VSI-FAX imaging server

Page 211

INSTALLATION AND ADMINISTRATION GUIDE 74 Setting up add-on formatters For some file types, you must use an add-on formatter to image the document. (

Page 212

FAX IMAGING 75 Option Description O The program can use the option "-o filename" to specify the output file to use. If not specified, it

Page 213 - Virtual Fax Server

INSTALLATION AND ADMINISTRATION GUIDE 76 t][DocClose]] htm 4 HTML Document ["C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p

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FAX IMAGING 77 Tip Remember that our formatters may not recognize files with "weird" extensions (.0, .file, .tmp) and the file will end up

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INSTALLATION AND ADMINISTRATION GUIDE 78 2: -dBATCH 3: -q 4: -sDEVICE=tiffg3 5: -IC:\Program Files\VSI-FAX\FaxServer\lib\ghostscript\lib;C:\Prog

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FAX IMAGING 79 Updating Ghostscript on a Unix platform Unfortunately upgrading Ghostscript on Unix is not as easy as on Windows. Indeed no binaries a

Page 217 - LP SPOOLER (UNIX ONLY)

INSTALLATION AND ADMINISTRATION GUIDE 8 For Red Hat 5.0, install the compat-libstdc++-33-3.2.3-61.i386.rpm RPM package that you can find on the CD2

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INSTALLATION AND ADMINISTRATION GUIDE 80 Add-on formatters On Windows servers, it is possible to enhance VSI-FAX support for Office file types by de

Page 219 - Using XML-F

FAX IMAGING 81 server couldn't find it. A workaround consisted of changing the filename to ..\currentpcl.pcl. This trick is no longer useful in

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INSTALLATION AND ADMINISTRATION GUIDE 82 Tip You can also check this association by using the command vinfo -D -v filetypes. If the application lin

Page 221 - USING XML-F

FAX IMAGING 83 dde-only=on This will generate a new log file mstotifin <vsifax>\spool\logs containing information related to these c

Page 223 - Fax-status-response document

85 Basic Fax Server Administration Basic Fax Server Administration This section describes the basic tools, techniques, and procedures used to admini

Page 224 - Fax-cancel document

INSTALLATION AND ADMINISTRATION GUIDE 86 Note To start or stop the scheduler, you must be logged on as root or vsifax on Unix. On Windows, you must

Page 225 - Creating the reject list

BASIC FAX SERVER ADMINISTRATION 87 To send this same fax but also include a classic cover page, enter: vfx -t tfn=555-1212 -t fll=my_file.txt -t cvr=

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INSTALLATION AND ADMINISTRATION GUIDE 88 The email gateway is defined in the $VSIFAX/lib/vsisrv.ini file, under the [VMAIL] section. The two main fl

Page 227 - Font handling

BASIC FAX SERVER ADMINISTRATION 89 License management A network client is any VSI-FAX application running on a computer with a different IP address t

Page 228 - PostScript fonts

VSI-FAX PRE-INSTALLATION 9 Information Description Country Code Your country code. This is used to dial international fax numbers. In the US, this i

Page 229 - Proportional

INSTALLATION AND ADMINISTRATION GUIDE 90 Displaying license information Command line 1. Log into the fax server as user vsifax. 2. Display the set

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BASIC FAX SERVER ADMINISTRATION 91 If the fax administrator wants to change user billf's password, he would enter: vfxadmin user -p billf The sy

Page 231 - Ordering DID Service

INSTALLATION AND ADMINISTRATION GUIDE 92 For example to add a Class 2 modem device named fax2, in Linux/Unix, enter: vfxadmin device -a -i cx -v /de

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BASIC FAX SERVER ADMINISTRATION 93 DTMF-digit-limit is used to set the maximum number of DTMF digits to detect, DTMF-interdigit-timeout is used to se

Page 233 - Roxbury fonts

INSTALLATION AND ADMINISTRATION GUIDE 94 To confirm that the device was successfully deleted, enter: vfxstat -t A message then displays confirming t

Page 234 - Compiling Roxbury fonts

BASIC FAX SERVER ADMINISTRATION 95 System parameters System parameters allow you to configure SMTP and POP3 connectivity as well as define global de

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97 Historical Logs Historical Logs Historical logs store detailed information about inbound and outbound faxes. Important The exact order of histori

Page 237 - Fax Server Information Form

INSTALLATION AND ADMINISTRATION GUIDE 98 See also For more information, refer to Microsoft Management Console (MMC). If you use the vfxilog command

Page 238 - Licensing Information

99 Retry Strategies Retry Strategies Retry strategies are an important tool for managing the fax load on your server. A retry strategy defines the n

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