User’s manual10804-Line small business system with digital answering system and caller ID/call waiting
3One-touch keysPress to make an intercom call (page 26) or a one-touch outside call (page 38).VOLUME While the telephon
93Appendix FFCC and ACTA informationIf this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Pa
94Appendix FFCC and ACTA information4. Rights of the telephone companyIf this equipment is causing harm to the telephone network, the telephone com-pa
95Appendix GPart 15 of FCC rulesSome telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used proper
96Appendix HLimited warrantyThe AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this produ
974. What is not covered by this limited warranty?This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shippi
986. What must you return with the PRODUCT to get warranty service?You must: a. Return the entire original package and contents including the PRODUCT
99Appendix ITechnical specificationOperating temperature 32°F — 122°F0°C — 50°CPower adapter input AC120V 60HzPower adapter output DC12V 500mABackup b
100Appendix JTroubleshootingIf you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at w
101There is no dial tone.• First, try all the suggestions of My telephone appears to be dead on page 100.• The telephone line cord might be malfunct
102Appendix JTroubleshootingI cannot transfer outside calls.• If you are on a conference call with another telephone in the same system (page 22), th
4Getting startedDisplay screen messagesAC FAIL There is no AC power to the set. If a good battery is installed, basic phone operation (such as making
103Appendix JTroubleshootingCannot join a conversation in progress.• The call privacy feature prevents another set on the system from interrupting a
104My calls fade out or cut in and out when I am using the telephone.• If you have a headset plugged into the telephone, try unplugging it and firmly
105Appendix JTroubleshootingCOVM line indicator remains on.• Make sure you have reviewed all messages on that line.• You might have received a false
106Appendix JTroubleshooting• For private messages, make sure the answering system is on. Select ON in ANSWER STATUS (page 57 of the installation gui
107Appendix JTroubleshooting• If a caller reaches the maximum recording time you set for each message (page 60 of the installation guide), the system
108Appendix JTroubleshooting• Make sure that there is an auto attendant telephone (page 59).• Make sure the answering system answer delay time (ANSW
109• Make sure directory announcement is recorded correctly to suit your company’s needs (page 70 of the installation guide).• Make sure the caller
110IndexAAC fail, 4Alert tones, 7Answer delay time, 66Answering calls, 9Answer status, 65Area code, 50Auto attendant operation, 59-63Auto attendant fl
111NNavigation keys, 3Names, enter into directory, 43 search for, 46OOne-touch keys, 34 delete entries, 39 dial number, 38 ne
Remote access wallet cardThe wallet card below lists the commands needed to control your answering system from any touch-tone telephone.Fold here.Cut
5LOW BATT There is no spare battery in the telephone or the battery power is low.LOWER The [LOWER] key is pressed to access and dial the number stored
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6Getting startedIndicator lights & tonesIndicator lightsLINEGreen:• On when the line is in use.• Flashes slowly when the line is on hold. • Flashe
7Getting startedIndicator lights & tonesAlert tonesConfirmation tone Programming command completed successfully.One double-beep Message alert to
8Getting startedDirectory cardTo write names and phone numbers on the directory card, follow the steps below:1. Remove the clear plastic cover by inse
9Telephone operationBasic phone operationThis phone comes programmed to use line 1 (default prime line) for calls when you do not press a line button
10Telephone operationBasic phone operationContinued from previous pageHandsetTo make a call:Lift the handset. Dial a number.To override automatic line
11Telephone operationBasic phone operationContinued from previous pageHeadset (purchased separately) You can use this phone hands-free when you instal
12Telephone operationBasic phone operationSwitching among handset, speakerphone and headset modeTo switch from handset to headset or speakerphone, pre
Congratulations on purchasing your new AT&T product.Before using this AT&T product, pleaseread the Important product informationon pages 91-92
13Telephone operationBasic phone operationVolume controlThe volume key controls the level of the incoming voice as well as the ringer volume. Handset/
14Telephone operationBasic phone operationRINGER ON/OFFUse this feature to control whether there is an audible alert for outside calls on the designat
15Telephone operationBasic phone operationDO NOT DISTURBUse this feature to silence your telephone. When you activate the do not disturb (DND) functio
16Telephone operationBasic phone operationLast number redialUse this feature to display the last dialed number from this extension. The last number di
17Telephone operationBasic phone operationRedial stackUse this feature to review the numbers in the redial memory and dial one if you wish. (The last
18Telephone operationBasic phone operationAuto-redial Use this feature to automatically redial a number up to ten times. When the phone automatically
19Telephone operationBasic phone operationCall waitingUse this feature to control call-waiting calls. If you subscribe to a call waiting service with
20Telephone operationBasic phone operationHOLDUse this feature to hold one line while accessing another, or as part of the conference and call transfe
21Telephone operationBasic phone operationSwitching between linesUse this feature to switch between lines during an outside call:1. Press and release
22Telephone operationBasic phone operationConference callsUse this feature to set up a three-party call by using two lines at the same time. You can a
For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.CA
23Telephone operationCall transferTransfer a callUse this feature to transfer a call to any other system phone. Once you transfer a call, it can be pi
24Telephone operationCall transferTransfer a call and speak to the receiving partyUse this feature to transfer a call and speak to the receiving party
25Intercom operationIntercom overview This 1080 telephone is fully compatible with any AT&T Four-Line Small Business System Speakerphone 1070 or 1
26Intercom operationIntercom Use this feature to make calls between system phones. Make an intercom call with the handset1. If the one-touch preferenc
27Intercom operationIntercom Make an intercom call with the speakerphone or headsetUse this feature to make an intercom call. With the handset in the
28Intercom operationIntercom Answer an intercom callUse this feature to answer an intercom call. When you receive an intercom call, you hear a repeati
29Intercom operationVoice pagePage a specific extension (single-phone page)Use this feature to send your voice to the speaker of the destination phone
30Intercom operationVoice pageAnswer a single-phone pageUse this feature to answer a single-phone page.Auto-mute offWhen your extension receives a pag
31Intercom operationVoice pagePage all (system-wide page)Use this feature to send your voice to the speakers of all phones in the system.1. Press [INT
32Intercom operationVoice pageAnswer a system-wide pageUse this feature to answer a system-wide page. NOTE: Only one extension can answer a system-wid
iTable of contentsUser's manual10804-line small business system with digital answering system and caller ID/call waitingGetting startedIntroducti
33Intercom operationVoice pageRoom monitorUse this feature to monitor a room. Make a single-page call to a system phone to monitor the sounds from tha
34One-touch setup and operationOne-touch overviewThis telephone has 32 one-touch locations (speed dial locations) where you can store the phone number
35One-touch setup and operationOne touchAssign the buttons (one-touch keys) on the right side of the phone as intercom or outside call shortcut keys.
36One-touch setup and operationOne-touch storageUse the following steps to program the one-touch keys.1. Press [ENTER]. The screen displays ONE TOUCH.
37One-touch setup and operationOne-touch storageContinued from previous page6. Press the desired one-touch key to store the telephone number in the no
38One-touch setup and operationTo dial a one-touch numberUse this feature to dial a one-touch number. The one-touch preference is preset to INTERCOM.
39One-touch setup and operationTo view or delete a one-touch numberTo view a one-touch numberUse the following steps to view a one-touch number.1. Pre
40One-touch setup and operationTo modify a one-touch number Use the following steps to modify a one-touch number.1. When a one-touch telephone number
41One-touch setup and operationTo modify a one-touch number Continued from previous page4. Press the desired one-touch key to store the telephone numb
42DirectoryDirectory overviewThis 1080 telephone can store up to 200 names and phone numbers in the directory. Names can have up to 16 characters and
iiIntercom ...
43DirectoryStore a name and number in the directoryUse the following steps to store a name and number in the directory.1. Press [DIR] to begin working
44DirectoryStore a name and number in the directoryContinued from previous page6. Use the dial pad keys to enter the desired phone number. -OR- Pr
45DirectoryStore a name and number in the directoryStore a temporary tone signal in a directory numberIf you have dial pulse (rotary) service, use thi
46DirectoryReview directory entriesUse this feature to review directory entries.1. Press [DIR] and then [ENTER] to begin working with the directory en
47DirectoryEdit a directory entryWhen a directory entry displays, follow the steps below to edit the entry:1. Press [ENTER].2. Press [ ] or [ ] to s
48DirectoryDial and remove an entry from the directoryDial a number from the directoryUse the following steps to dial a number from the directory.1. F
49DirectoryRemove all entries from the directoryUse the following steps to remove all entries from the directory.1. Press [DIR] to begin working with
50Caller ID operationCaller ID operationAbout caller IDThis telephone has a caller ID feature that works with caller identification service provided b
51Caller ID operationCaller ID operationHow caller ID worksIf you subscribe to caller ID service provided by your local telephone company, information
52Caller ID operationCaller ID operationCalls received on two or more lines simultaneouslyYour screen can display the caller ID information for only o
iiiTo store an entry to the directory or a one-touch key ...56 To save an entry to the directory ...
53Caller ID operationCaller ID operationCall historyInformation about the last 200 incoming calls is stored in the call history. The most recent call
54Caller ID operationReviewing the call history and returning callsTo review the call historyUse the following steps to review the call history.1. Pre
55Caller ID operationTo delete an entry or all entriesChanging the format of the caller ID numberIf you need to add or remove the area code or a 1 at
56Caller ID operationTo store an entry to the directory or a one-touch keyTo save an entry to the directoryUse the following steps to save an entry.1.
57Caller ID operationCall waiting and message waitingCID with call waitingIf you subscribe to caller ID with call waiting service and you receive a ca
58COVM RESETUse the Central Office Voice Mail Reset feature when the phone display and NEW CALL light indicate there is voice mail when you have none.
59Auto attendant operationAbout the auto attendant and message recordingIf you want one or more of your 1080 telephones to automatically answer incomi
60Auto attendant operationAbout auto attendant operationThe auto attendant feature only works with a multi-phone system. If this phone is the only tel
61Auto attendant operationUsing multiple auto attendantsYou might wish to set one or more additional phones to act as auto attendant(s) when the prima
62Auto attendant operationAuto attendant sequence for callersWhen you set this phone to be an auto attendant, it automatically picks up a ringing line
ivSYS EXT mailbox ... 81 A
63IncomingcallCaller dials [9]AA recordscentralmessageAA plays DIR OGM Caller dials [0]AA answers and plays outgoingannouncementCaller dials extension
64Answering system operationAnswering system operationIncoming messages If this 1080 telephone is not set up as an auto attendant, it stores only priv
65Answering system operationDTAD setupSee DTAD setup in Feature Setup on pages 57-62 in the installation guide to set up the DTAD function.To turn the
66Answering system operationDTAD setupANSWER DELAYUse this feature to set the length of time this phone rings before the answering system picks up the
67DTAD SETUP ONMESSAGE ALERT Answering system operationDTAD setupREMOTE CODEUse this feature to select a three-digit number to enable r
68Answering system operationDTAD setupMESSAGE LENGTHUse this feature to set the maximum length of recorded messages. You can select the maximum length
69Answering system operationDTAD setupCALL SCREENINGUse this feature to choose whether incoming messages can be heard over the speaker when they are b
70Answering system operationDTAD featuresSetup the answering system in DTAD FEATURE menu. The DTAD FEATURE menu enables you to:• Play or remove incomi
71Answering system operationPrivate outgoing announcementThe private outgoing announcement is played to callers who do not go through the auto attenda
72Answering system operationPrivate outgoing announcementTo play your outgoing announcement1 Press [DTAD].2. Press [ ] or [ ] until you see PRIVATE M
1Getting startedIntroductionThis AT&T Small Business System is expandable to a 16-extension telephone system. The 1080 telephone is compatible wit
73Answering system operationPrivate message playbackTo playback private messages1. Press [DTAD]. 2. Press [ ] or [ ] until you see PRIVATE MSGS. Press
74Answering system operationPrivate message playbackOptions during message playback• To adjust the playback volume, press [ VOLUME]. • To skip to t
75Answering system operationTo record and play memosMemos are messages you record yourself. They are saved, played back, and deleted exactly like priv
76Answering system operationTo record and play two-way conversationsDuring an outside call, you can record the conversation as a private message in th
77Answering system operationRemote accessUse the remote access feature to access your answering system from any touch-tone telephone on a different te
78Answering system operationRemote accessReplay current message and replay previous message[2]Skip to next message[3]Delete message(s)[#] [#]Press to
79Answering system operationCentral message playbackAbout central messagesIf the 1080 telephone is an auto attendant, callers can leave central messag
80Answering system operationCentral message playbackInformation about messages• When playback begins, you will hear the total number of new or all mes
81Answering system operationSYS EXT mailbox About system extension mailboxesIf a 1080 telephone is an auto attendant, it can be a system extension (SY
82Answering system operationSYS EXT mailboxREMOVE EXT MSGSUse this feature to delete all messages for a specific 1070 or 1040 phone that uses this 108
2Getting startedTelephone overviewLINE BUTTONS, 1-4Press to make or answer a call on the desired line (page 10). While on a call, press to release the
83Appendix AGlossaryAuto Attendant: A 1080 telephone in your multi-telephone system is assigned to pick up a ringing line automatically after the sele
84Appendix AGlossaryContinued from previous pageHome area code: This is the area code for your telephone number. Users simply dial the seven digits of
85Appendix AGlossaryContinued from previous pagePrivate message: This is a message that did not come through the auto attendant. If the 1080 is not a
86Appendix BTime/date When the telephone is idle, the screen displays the date and time. The time can be set manually or with incoming caller ID infor
87Appendix BTime/dateContinued from previous page• Setting the clock in this menu also sets the time for the answering system. Before playing each me
88Appendix CCentrex operationCentrex is a special subscriber service that might be available from your local telephone company for a fee. This 1080 te
89Appendix CCentrex operationCentrex service call exampleIn the example on the left, when the calls coming from 555-1237 or 555-1238 are not answered,
90Appendix DGeneral product careTo keep your phone working well and looking good, follow these guidelines:• Avoid putting it near heating appliances
91Appendix EImportant product informationThis symbol is to alert you to important operating or servicing instructions that may appear in this user’s m
92Appendix EImportant product informationEspecially about corded telephones • Electrical power: The telephone base must be connected to a working el
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